• Sign In

Search

Go

Team Leader and Support Workers

Location:
Basingstoke
Specialism:
Carer/Support Worker/Client Recruitment
Remuneration:
Team Leader: £16.23-£20.64. Support Worker: £13.23-£17.64 dependent on shift.
About The Role

With regret, our clients do not offer sponsorship

Location: New Alresford, Hampshire

Days & Hours: 
Team Leader - Up to 128 hours per 4 week cycle (average of 36 hours per week including Team Leader hours). Flexibility may be required on the start and finish times to meet Tristan's individual needs on different days due to activities and to complete Team Leader Duties. Part-time applications accepted.

Support Worker - Approximately 116 hours per 4-week cycle (average of 29 hours per week).  These shifts can be covered by more than 1 person and flexibility may be required on the start and finish times to meet Tristan's individual needs on different days due to activities. Bank hours also available.

Pay:
Team Leader - £16.23 per hour Monday to Friday Days and Waking Nights, £18.44 per hour Weekend Days, £20.64 per hour, Bank Holidays, £NLW (£12.21 per hour from April 1st 2025 for those age 21+) – Weekday Sleeping Nights 11pm-7am, £NLW + £1 (£13.21 per hour from 1st April 2025) Weekend sleeping nights 11pm-7am. On standby shift paid at £31.20 per shift

Support Worker - £13.23 per hour Monday to Friday Days and Waking Nights, £15.44 per hour Weekend Days, £17.64 per hour, Bank Holidays, £NLW (£12.21 per hour from 1st April 2025 for those age 21+), Weekday Sleeping Nights 11pm-7am, £NLW + £1 (£13.21 per hour from 1st April 2025), Weekend sleeping nights 11pm-7am, On standby shift paid at £31.20per shift

Driver required: Essential (will need own car to get to work as the client lives in a rural setting with no public transport)
Driving Clients Car: Yes, our client's Adapted Vehicle which is automatic
Using Own Vehicle for work purposes:  Essential to get to and from work as client is not near any public transport links, and to attend training
Essential Experience: Previous experience of working with children/young adults with neuro disability.
Desirable: Experience of and qualifications in caring for children/young people with severe disabilities.
Pets: 1 Family dog, very friendly but does bark.
Accommodation (while on duty): Fully adapted family home, with separate Carer's entrance and Carer's room and carer's kitchen facilities.
Interviews Week Commencing: As and when applications are received.  Interviews may be completed via Microsoft Teams.
Start Date: ASAP (subject to satisfactory employment checks)

Tristan is a young man born in 2000, who due to an injury at birth has complex physical, psychological and communication needs. Tristan thoroughly enjoys being outdoors rather than indoors and requires help to plan his weekly outdoor activities such as theatre trips, shopping and day services. You will need to be able to drive his adapted vehicle, as getting out and about is very important to him. 

He is gastrostomy fed and dependent on his wheelchair for mobility. He requires assistance with his personal care tasks, activities of daily living and leisure pursuits to enable him to maintain and increase his independence and bring more structure and routine to his day.  The team work 2:1 care due to moving and handling requirements. 
 
The Team Leader will be required to support him with all aspects of daily living and when out in the community and to pursue social outings.  To run the care team, manage the rota to include finding cover for any absences and be on call for any staff shortages.  General support to the care team and leading by example.  Providing inductions and supervisions to members of the team
 
The Support Workers will be required to support Tristian with all aspects of daily living and when out in the community and to pursue social outings.  Support Workers must be able to drive the wheelchair adapted vehicle as getting out and about is very important to him.

A position on this team will suit someone who is calm but very proactive and able to bring lots of enthusiasm to the role, this is a wonderful opportunity to join a supportive family and care team where you can make a real difference to Tristan’s life by maximising his opportunities and promoting his independence wherever possible. It is a truly rewarding role for someone who has good organisation skills, is able to communicate effectively and has an ability to work with patience, tact, understanding, warmth and compassion.

Benefits:

  • Pay Rates listed above
  • On-going training & support provided
  • 5.6 weeks annual leave pro rata
  • Sick Pay
  • Pension (subject to qualifying status)
  • Free DBS check

In order to promote continuity of our high care standards, you will be offered:

  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Team Leader, Case Manager and HR department

Safeguarding
ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

  • Proof of eligibility to work in the UK;
  • Satisfactory references, including your last employer;
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.
About You

It would be great to receive your application, if you have the following skills/behaviours:

Essential
  • Experience/understanding of working with young people with neuro disability preferred.
  • TL - Experience of managing or leading a team
  • TL - Experience of supervising others.
  • TL - Experience of formulating appropriate care plans for clients.
  • TL - Experience of formatting rotas.
  • Able to practice as a competent support worker and provide evidence to demonstrate this.
  • TL - Able to maintain effective working relationships, including the utilisation of the appropriate person management skills required to lead, train and support a team of support workers.
  • Good verbal & written communication skills and IT literate and the ability to keep adequate written records of care given.
  • Good organisational skills who can adhere to standards and quality requirements
  • Actively creates an inclusive environment respecting diversity.
  • Can demonstrate commitment and passion for meeting Tristan’s needs.
  • Can demonstrate empathy and understanding in an appropriate and professional manner.
  • Understanding of the importance of feedback to qualified members of the team.
  • Confident and comfortable working in Tristan’s own home and sensitive to his needs and wishes and those of his family.
  • Able to demonstrate a good understanding of the importance of maintaining an excellent level of confidentiality and to respect Tristan and his family's need for privacy.
  • Happy to learn new things in accordance with the Tristan’s programme– Training will be given.
  • Aptitude and desire to work with young people with complex needs.
  • Able to think creatively and to use initiative
  • Patient and tolerant.
  • Friendly, approachable with a proactive and encouraging approach.
  • Water confident to assist with hydrotherapy.
  • Punctual, patient, reliable and trustworthy
  • Cheerful, caring and positive attitude.  
  • Basic understanding of the principles of rehabilitation.
  • Proactive approach to developing an appropriate range of activities.
  • Keep own record of hours worked.
  • Willingness to work flexibly and cover shifts, sometimes at short notice.
  • A full driving licence (endorsements to be disclosed) and able to drive your own car for work purposes and also the Tristan's adapted vehicle. 
  • YOU MUST BE ABLE TO DRIVE TO APPLY FOR THIS ROLE. 
  • Non-smoker - This post operates a non-smoking environment.

Desirable

  • Experience of and qualifications in caring for young people with severe disabilities.
  • Experience of carrying out therapy programmes.
  • Ability to work additional hours as required.
  • Able to work flexible hours, sometimes at short notice.
  • Previous experience of using specialist equipment along with IT equipment with disabled people.
  • Basic knowledge of therapies, such as hydrotherapy.
  • Previous experience of hoisting and use of specialist equipment with disabled people.
  • Experience of carrying out physiotherapy and/or multi-sensory programmes.
  • TL - NVQ level 3 or equivalent.
  • TL - Experience of writing risk assessments and care plans.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: https://www.indliv.co.uk/careers/work-as-a-carer-support-worker

Our Company Values

We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.   

Apply
Apply
Copyright © 2025