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Support Worker

Location:
Ashford
Position:
Carer/Support Worker/Client Recruitment
Remuneration:
£16.22 per hour Monday to Friday Days, £17.34 per hour weekend and bank holidays, £NLW (currently £1

About The Role

With regret, our clients do not offer sponsorship

Location: Ashford, Kent

Pay: £16.22 per hour Monday to Friday Days, £17.34 per hour weekend and bank holidays, £NLW (currently £12.21 for those age 21+) per hour sleeping nights Monday to Friday, £NLW (currently £12.21 for those age 21+) +£1, sleeping nights weekends and bank holidays. 

Hours: Various shifts available: Term Time: Monday and Thursday 3pm - 8pm, Wednesday and Thursday Nights 7:45pm - 9am, Saturday and Sunday Days 8:15 am - 9pm. Various 12 hour shifts available during the college holidays. Opportunity for Perm and Bank Hours.

Driver required? Essential 
Using Own Vehicle for work purposes? Yes, on duty and to attend training.  Must have business insurance.
Essential Experience:  Experience/understanding of needs related to autism, learning difficulties, ADHD, speech and language delay and hearing difficulties.
Desirable: Experience of working with children with special needs (This is preferred but enthusiasm, patience and willingness to learn is essential).
Pets: 1 dog 
Interview Date (week commencing): As and when applications are received, this may be completed via video calling
Start Date: ASAP (subject to satisfactory employment checks)

Hi, I’m a young man born in 2006, and I’m looking for a dynamic, kind, patient, and caring person to help support me as I take an exciting next step in my life.

I live with my family (and our lovely dog!) in Ashford, but soon I’ll be moving into my own space right next door. It’s a big change, and I’ll need someone who can help me feel confident and supported throughout the transition.

I’m independently mobile and have Autism, ADHD, learning difficulties, hearing impairment, and a speech and language delay—so I appreciate when people are calm, alert, and really understand how to support me. Sometimes I need verbal prompts, physical help, or someone who can use the right strategies when I’m feeling overwhelmed.

I love going out in the car, riding on trains, eating out, swimming, listening to music, and playing computer games. It’s important to me that the people around me interact with me and include me in what’s going on—I enjoy being part of things.

You’ll be joining a great care team and helping me with day-to-day things like personal care, home activities, and fun trips out. You’ll also help me take part in education, therapy, and leisure activities that help me grow.  Once I move into my accommodation you will cook with me and help me to learn how to complete household chores.  It is important that you are patient with me as I will be going from living with my parents to being in my own space.

There’s a chance for extra hours during college holidays and when other carers need cover, too—so if you're dependable and up for building a good connection, this could be a great fit.

You’d Be Perfect for This Role If You:

Are Supportive

  • Are kind, patient, and full of energy
  • Work well with families and professionals to provide consistent, compassionate care
  • Are happy to be part of a close-knit team that truly cares

Have Integrity

  • Are honest, reliable, and professional in everything you do
  • Communicate openly and respectfully with my family and support team
  • Always do the right thing

Are Client Centered

  • Put me at the heart of your work and respect my choices
  • Adapt your support to suit my needs, interests, and pace
  • Help me grow in confidence and independence

Are Quality Focussed

  • Take pride in delivering high standards of care
  • Follow therapy programmes carefully and are open to learning
  • Are observant, detail-oriented, and committed to doing your best

Are Positive

  • Bring a can-do attitude and a sense of fun
  • Focus on what I can do and help me find solutions
  • Celebrate progress and help me live life to the fullest

Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone involved. You’ll need:

  • Proof of right to work in the UK
  • Satisfactory references (including your last employer)
  • Enhanced DBS check (a conviction won’t necessarily prevent employment)

 

About You

We would like to receive your application, if you have the following skills/behaviours:

  • Experience/understanding and desire to learn in relation to; autism, learning difficulties, ADHD, speech and language delay, hearing difficulties and behavioural challenges.
  • Confident and comfortable working in our client's own home and sensitive to the needs and wishes of him and his family
  • Comfortable taking our client out independently
  • Can demonstrate commitment and passion for meeting his needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of working collaboratively with others and will feed back to the parents and the case manager if there are any issues.
  • Can develop productive and professional relationships with others
  • Manages stress well
  • Actively creates an inclusive environment respecting dignity and diversity
  • Good organisational skills
  • Can adhere to high standards of quality and care. 
  • Friendly, approachable with a proactive and encouraging style.   
  • Aptitude and desire to work with children with additional needs.
  • Able to work flexible hours, sometimes at short notice.
  • Patient, tolerant and enthusiastic with a cheerful, caring and positive attitude.
  • Responsible attitude with a good sense of humour.
  • Reliable, trustworthy and a good communicator.
  • Basic understanding of the principles of supporting a child with additional needs.
  • Proactively willing to engage in a developmentally appropriate range of activities.
  • Willing and physically able to participate in a variety of indoor and outdoor activities.
  • Excellent literacy and numeracy skills and confident using I.T.
  • Willing to travel.
  • Willing to work with a dog present in the family home.
  • Can maintain an excellent level of confidentiality
  • A full driving licence (endorsements to be disclosed) 
  • Use of own car for work purposes

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: https://www.indliv.co.uk/careers/work-as-a-carer-support-worker or twitter https://twitter.com/ILS_Recruitment

Our Company Values

We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.   

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