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Support Worker

Location:
Southampton
Specialism:
Carer/Support Worker/Client Recruitment
Remuneration:
£15.10 per hour, Weekdays, Days and £16.10 per hour, Weekends, Days, Mon-Fri, Waking Nights and BHs
About The Role

With regret, our client's do not offer sponsorship.

Location: Holbury, Southampton
Days & Hours: 10 hour day shift on a Monday and Thursday between 10.00am-8.00pm.  Monday and Wednesday waking nights, 8.00pm-8.00am. 2-4 evenings per week from 6pm-10pm. These hours are to be covered by more than 1 person. Bank hours also available.
Pay: £15.10 per hour, Weekdays, Days (8:00am-10.30pm) and £16.10 per hour, Weekend days (8.00am-10.30pm), Waking Nights, Monday - Friday, (10.30pm-8.00am) and Bank Holidays 
Driver required? Essential
Driving Client's Car? Yes for day role, Wheelchair accessible vehicle (Ford Transit Tourneo, rear access via a ramp), automatic
Using Own Vehicle for work purposes? Yes, on duty due to remote location and to attend training
Essential: Supporting young adults with Epilepsy. 
Desirable: Experience working with adults with learning difficulties and an interest in providing therapies
Family Pets: Dog
Interviews Week Commencing:  As and when applications are received.
Start Date: ASAP (subject to satisfactory employment checks)

Terence, a young adult born in 2000, lives with his Mother, Father and younger brother.  He has a great sense of humour and is a very friendly person who enjoys spending time with people.  He likes to play with some of his favourite toys to help him relax and chill out but his favourite games are those that involve interaction with people.  Terence likes a relaxed and calm environment that isn't too noisy with too many people as he likes to be with people who are familiar to him.

Terence is dependent on others for all of his care needs.  Whilst at present, he has limited verbal communication, he is able to make his likes, dislikes/discomfort known. He is very unsteady on his feet and requires 2:1 for walking and transfers, and is a wheelchair-user.  He has learning disabilities and would like a Support Worker who can understand and support him with his complex epilepsy and medical needs.  He likes time to process information as he feels this is really important to him.

Day and evening role
The role  is to provide safe and effective care and support within the family environment and to provide Terence's parents with reassurance that their child is receiving a high quality of care.  The person employed should be highly competent and experienced in the management of epilepsy and alert to the need of when to seek further help.
 
Terence requires help with all activities of daily living (including personal care and administering medication) and also requires assistance to enable him to access play, learning and social activities. The role will be varied and will involve going out in the local community, either just with our client and another support worker, or accompanying the family on an outing. You will also be required to follow therapy programmes as advised by Terence's group of therapists and carry out domestic duties as required. This job will suit someone who is calm but very proactive and able to bring lots of enthusiasm to the role.
 
Waking Night Role
Your role will be to provide safe and effective night care for Terence. The successful candidate will need to be competent and experienced in the management of Epilepsy and alert to the need of when to seek further help. You will be required to monitor Terence, keeping accurate notes of his sleep pattern including reasons for waking and actions required to settle. The role will involve providing all aspects of personal care which may include giving medication, liquids and feeds, changing pads and bed linen and preparing him for when the morning care arrives. Some client related domestic chores may also be required.


This is wonderful opportunity to join a supportive family and care team where you can make a real difference to Terence's life by maximising his opportunities and promoting his independence wherever possible, a truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion.

Pay and Benefits:

  • £15.10 per hour, Weekdays, Days (8:00am-10.30pm) and £16.10 per hour, Weekend days (8.00am-10.30pm), Waking Nights, Monday - Friday, (10.30pm-8.00am) and Bank Holidays 
  • Ongoing training & support provided
  • 5.6 weeks annual leave pro rata
  • Sickness entitlement
  • Pension (subject to qualifying status)
  • Free DBS check.

In order to promote continuity of our high care standards, you will be offered:

  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Case Manager and HR department

Safeguarding

ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

  • Proof of eligibility to work in the UK;
  • Satisfactory references, including your last employer;
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.
About You

It would be great to receive your application, if you have the following skills/behaviours:

  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you will be required to bend, kneel, squat, push or pull.
  • Experience with working with Epilepsy and learning difficulties
  • Experience of working waking nights (waking night role)
  • Confident and comfortable working in Terence’s own home and sensitive to the needs and wishes of him and his family
  • Can demonstrate commitment and passion for meeting Terence's needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Friendly, approachable and proactive 
  • Water confident (preferred but not essential) 
  • Punctual, patient, reliable and trustworthy
  • Can maintain an excellent level of confidentiality
  • Good verbal & written communication skills and IT literate
  • Able to think creatively and to use initiative
  • Willingness to work flexibly and cover shifts, sometimes at short notice
  • Comfortable to be around dogs, (as Terence has a dog).
  • A full driving licence (endorsements to be disclosed) for Day role

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values
We are Supportive.  It matters to us that our clients and staff know that we care.
We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.