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Support Worker

Location:
Horsford
Position:
Carer/Support Worker/Client Recruitment
Remuneration:
£15.00-£17.00 per hour dependent on shift.

About The Role

Come Join Me! – Support Worker Needed in Horsford (Moving to Great Melton soon), Norfolk

Part-Time (3pm - 8pm Monday to Friday) and Bank Shifts Available

Hi, I’m Thomas!
I’m a kind young man (born in 2009) with a great sense of humour and a big love for swimming, music, dancing, and McDonald's! I live at home with my family and go to a place I call “the gym” – it helps me with my physiotherapy and keeps me moving.  I like to go shopping and try out various takeaways!

I have cerebral palsy and a brain injury from birth, which means I use an electric wheelchair and need help with some things like hoisting, manual handling, and physiotherapy. I also have scoliosis, which causes me pain sometimes, but I’m getting treatment soon. I find it hard to process information sometimes, so I really appreciate people who take their time with me and help me feel comfortable.  Being an advocate for me is extremely important, as well as ensuring I am safe.

About the Role

I’m looking for a patient, caring, and fun Support Worker to help me explore new places, enjoy activities, and support me at home. You’ll be helping me with:

  • After-school support (3pm–8pm, Monday to Friday)
  • Extra hours on weekends and school holidays 
  • Driving me in my Wheelchair Adapted Vehicle (WAV), automatic
  • Assisting with my physiotherapy and personal care
  • Helping me make choices and be involved in decisions

Job Details

  • Location: Horsford, NR10 (moving to Great Melton soon, NR9)
  • Hours: Permanent Part Time and Bank hours – mostly after school, with more hours on weekends and holidays
  • Pay:
    • Weekdays: £15.00 per hour
    • Weekend days, weekday waking nights & bank holidays: £16.00 per hour
    • Weekend waking nights & bank holidays: £17.00 per hour
  • Start Date: ASAP (after checks)
  • Interviews: On a rolling basis – apply early!

What I’m Looking For

Essential:

  • Experience supporting young adults with complex medical needs
  • A driver, to be able to drive my automatic wheelchair adapted vehicle

Desirable:

  • Experience working with young adults with trauma
  • An interest in therapy

Our Values

I’m supported by people that really care, and we live by these values:

  • We are Supportive – It matters to us that our clients and staff know that we care. You’ll be part of a team that supports me and each other.
  • We have Integrity – We work professionally, honestly, and transparently. I need someone I can trust.
  • We are Client Centred – My needs and goals come first. You’ll help me do the things I love and be part of my decisions.
  • We are Quality Focussed – We aim high and always do our best. You’ll help me live life to the fullest.
  • We are Positive – We find solutions and empower others. You’ll bring energy and encouragement to every day.

What You’ll Get

  • Ongoing training and support (including The Care Certificate)
  • Free DBS check
  • Regular supervision and support from my Case Manager and HR team

Safeguarding

We’re committed to keeping everyone safe. You’ll need:

  • Proof of your right to work in the UK
  • Satisfactory references (including your last employer)
  • An enhanced DBS check (a conviction won’t necessarily stop you from working with me)

If you’re calm, proactive, and enthusiastic – and you’d enjoy helping me live my best life – I’d welcome your application.

Apply now and let’s make every day a good one!

About You

Are you calm, proactive and enthusiastic?
Do you share our values?

  • Client Focussed - Can you demonstrate commitment and passion for meeting our clients needs?
  • Integrity - Can you demonstrate empathy and understanding in an appropriate and professional manner?
  • Supportive - Can develop productive and professional relationships with others.
  • Positive - You would be expected to create and inclusive environment and respect diversity.
  • Quality Focussed – Always maintaining professionalism.

It would be great to receive your application, if you have the following skills/behaviours:

  • A Handling Management Plan designed to reduce the risk of handling injuries may require you to bend, kneel, squat or lunge to ensure good posture during handling tasks.
  • Experience/understanding of mental health issues.
  • Confident about working in client’s own home and sensitive to the needs and wishes of the parents.
  • Happy to learn new things – hoisting, feeding, personal care routine etc. Training will be given.
  • Aptitude and desire to work with children with complex needs.
  • Flexible and able to use own initiative.
  • Patient and tolerant.
  • Proactive, encouraging approach.
  • Responsible attitude.
  • Good sense of humour.
  • Cheerful, caring and positive attitude.
  • Reliable, trustworthy and a good communicator.
  • The ability to learn new skills.
  • Flexible - to help with the other children in the family and general running of the household as and when the need arises.
  • Confident with using I.T
  • Water confident to assist with hydrotherapy/swimming.
  • Basic understanding of the principles of rehabilitation.
  • Proactive approach to developing an appropriate range of activities.
  • Willing to participate in a variety of outdoor activities.
  • Able to demonstrate a good understanding of the importance of maintaining confidentiality and to respect our client and their family's need for privacy.
  • Happy to learn new things in accordance with the client’s programme.
  • Aptitude and desire to work with clients with complex needs.
  • Flexible i.e. with start and finish times according to the needs of our client.
  • Excellent literacy and numeracy skills.
  • Ensure consistency of approach.
  • Willing to travel.
  • Full clean driving license and able to drive the clients adapted vehicle.
  • Non smoker

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day-to-day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

 For more detailed information about working as a carer or support worker for ILS, please visit: https://www.indliv.co.uk/work-opportunities/support-worker-jobs/ or twitter https://twitter.com/ILS_Recruitment

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