Join Carrie’s Care Team – Night Support Workers Needed in Harrow, London 

Location: Harrow, London

We are recruiting 2 x Support Workers, each for a 20-hour per week role.
Each Support Worker will work:

• 1 x Waking Night Shift – 10pm to 8am
• 1 x Sleeping Night Shift – 10pm to 8am

Waking Night Shifts are fixed on Thursdays and Fridays.
Sleeping Night Shifts are flexible and can be worked on Tuesday, Thursday, Friday or Saturday, depending on availability and rota needs.

Pay:

• Waking Nights & Day Shifts: £18.00 per hour weekdays –£19.00 per hour weekends 
• Sleeping Nights: National Living Wage per hour (currently £12.21 per hour for aged 21+) Weekdays and National Living Wage per hour plus £1 at Weekends.
•  Additional uplift on bank holidays.

We’re looking for kind, enthusiastic, and experienced Support Workers to join our dedicated home care team and help care for Carrie.

Meet Carrie

Carrie is a bright and beautiful 13-year-old girl with a fun personality and a love for music and sensory play. She communicates through facial expressions and vocalisations, and she absolutely lights up when people engage with her. Carrie enjoys trips to the park, seaside outings, and lunch at local restaurants, especially in the afternoons when she’s most alert.

She has complex medical needs due to brain injuries at birth, including epilepsy and PEG feeding, and requires full assistance with daily living and personal care. Carrie is home-schooled, and occasional day shifts may be available to support her development.

This is a night-based role, we are looking for someone to work sleeping nights as a second carer Tuesdays, Thursdays, Fridays or Saturdays (flexible), with occasional waking nights as first carer (to cover absences) and a waking night carer to cover a Thursday and Friday. Flexibility is essential, as we may need additional support at short notice, including some day shifts.

You’ll be working in Carrie's fully adapted family home, providing safe and effective care to Carrie working with a dedicated team and supporting Carrie's parents to feel confident that she’s receiving the highest quality care.

Pay and Benefits

• £18.00–£19.00 per hour (waking nights/day shifts)
• Sleeping nights paid at National Living Wage (National Living Wage plus £1 at weekends).
• Additional bank holiday uplift
• 5.6 weeks annual leave (pro rata)
• Free DBS check
• Ongoing training and support
• Induction and relevant care training (including The Care Certificate)
• Regular clinical supervision and review meetings
• Support from the Team Leader, our Case Manager and HR team

Safeguarding

We are committed to safeguarding and promoting the welfare of our client. All applicants will be subject to:

• Proof of eligibility to work in the UK
• Satisfactory references (including your most recent employer)
• Enhanced DBS check (a conviction will not necessarily prevent employment)

Interviews & Start Date

Interviews will be held via Teams as applications are received. Start date is ASAP, following our move and subject to satisfactory employment checks.

If you’re someone who brings warmth, patience, and a sense of fun to your work, we’d welcome your application. Carrie is waiting to meet someone special who can help her thrive.

Apply today and become part of something truly rewarding.

What We’re Looking For

We’re seeking female Support Workers* who are kind, reliable, and experienced in supporting children with complex medical needs. You’ll be working closely with Carrie and her family in their home, so a compassionate, professional, and respectful approach is essential.

Essential Skills & Experience:

• Experience supporting children with complex medical needs, ideally including Acquired Brain Injury
• Confident with epilepsy management and PEG feeding
• Comfortable working night shifts (waking and/or sleeping)
• Able to work with specialist equipment (training provided)
• Willingness to bend, kneel, squat, push or pull as part of manual handling (with a Handling Management Plan in place)

Desirable:

• Suctioning experience
• Experience administering medication and following therapy-led care plans

Personal Qualities: We’re looking for someone who embodies the following values:

• Supportive: Kind, patient, and energetic. Works well with Carrie’s family and therapy team.
• Integrity: Honest, reliable, and professional. Maintains confidentiality and communicates openly.
• Client-Centred: Puts Carrie’s needs first, adapts to her pace, and supports her development.
• Quality-Focused: Observant, detail-oriented, and committed to high standards of care.
• Positive: Brings a can-do attitude, celebrates progress, and helps Carrie live life to the fullest.

Additional Requirements:

• Confident working in a family home and sensitive to the family’s needs and wishes
• Able to build professional, respectful relationships with the team
• Strong verbal and written communication skills; IT literate
• Organised, proactive, and flexible – able to cover shifts at short notice
• Punctual, trustworthy, and empathetic
• Committed to equality, diversity, and inclusion

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

Where a specific gender is stated as essential, gender is considered to be a genuine occupational requirement in accordance with paragraph 1, of the schedule 9 of the Equality Act 2010 for a female or male worker to work with our client.

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: https://www.indliv.co.uk/careers/work-as-a-carer-support-worker

Our Company Values
We are Supportive.  It matters to us that our clients and staff know that we care.
We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.