Essential Experience & Skills

• Proven experience supporting individuals with complex medical needs
• Confident in PEG feeding procedures
• Skilled in non-verbal communication techniques
• Experience in providing therapies as part of a care plan
• Competent in moving and handling, including use of specialist equipment (training provided)
• Comfortable working in a home environment, respecting the needs and wishes of Tanya and her family
• Experience supporting individuals with Cerebral Palsy
• Water confident to assist with hydrotherapy sessions
• Strong verbal and written communication skills; IT literate
• Holds a full driving licence (endorsements must be disclosed)

• Experience supporting young people with additional needs
• Interest in therapy and rehabilitation
• Experience supporting teenagers during waking nights

• Kind, patient, and energetic
• Works collaboratively with family members and professionals
• Enjoys being part of a close-knit, dedicated team

• Honest, reliable, and professional
• Communicates openly and respectfully
• Committed to doing the right thing, even when unsupervised

• Puts Tanya at the heart of all care decisions
• Adapts support to suit Tanya’s needs and pace
• Encourages confidence and independence

• Takes pride in delivering high standards of care
• Follows therapy programmes with precision
• Observant, detail-oriented, and committed to continuous learning

• Brings a can-do attitude and sense of fun
• Focuses on Tanya’s abilities and celebrates progress
• Helps Tanya live life to the fullest

• Female applicants only due to the nature of personal care
• Willingness to work flexibly and cover shifts, sometimes at short notice
• Physically able to bend, kneel, squat, push, or pull as required by the Handling Management Plan
• Demonstrates empathy and understanding in a professional manner
• A team player who values feedback and collaboration
• Maintains confidentiality at all times
• Organised and able to meet quality standards
• Friendly, approachable, and proactive
• Creative thinker with initiative

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

Where a specific gender is stated as essential, gender is considered to be a genuine occupational requirement in accordance with paragraph 1, of the schedule 9 of the Equality Act 2010 for a female or male worker to work with our client.

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

Our Company Values

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.