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Female Support Worker

Location:
Norfolk
Position:
Carer/Support Worker/Client Recruitment
Remuneration:
Weekday: £14.31 per hour / Weekend: £16.25 per hour

About The Role

Join My Team! – Support Worker Needed in Attleborough, Norfolk

Current vacancy
We are looking for a part-time support worker to join our team working with our client in her home, in Attleborough, Norfolk.  The role is for 13 hours per week with flexibility to also cover overnight and staff annual leave.  Shifts and availability will be discussed at interview.  Typical shifts are 8am-9pm, 8am-4.30 pm and 4.30pm-9pm and overnights are 9pm-8am.

About our client
She is a 30-year-old lady who is happy, sociable with a great sense of humour.  She enjoys basketball and football in the garden, puzzles, games, preparing her meals, dancing to music, swimming, and going on adventures in the community or on holiday.  She also loves spending time with her family and friends.  She lives at home in an annexe attached to the main house with her parents and two small dogs. 

She has an acquired brain injury and is a wheelchair user and also uses a walking frame to get around and has a therapeutic support plan in place.  She requires a rest in the afternoon to recharge.  We are looking for a confident, compassionate, caring, and positive person with good communication skills and able to make decisions and use your initiative as you will be working on your own.

The Role and Responsibilities of the job:
You’ll be helping with:

  • Supporting the development of independence with all activities
  • Daily exercises to support her activity programme including rehabilitation and hydrotherapy
  • Deliver personal care tailored to her individual needs
  • Assisting with her mobility, using moving and handling techniques and equipment safely (eg wheelchair, standing frame, bike etc)
  • Transporting our client in her own adapted Motability vehicle
  • Promoting purposeful, structured time both at home and out in the community
  • Assisting/supporting with medication administration
  • Maintain accurate digital/paper records

You’ll be working  as part of a small friendly team guided by Team Leader, and parents daily and supported by a Case Manager.

Job Details

  • Location: Attleborough, Norfolk
  • Hours:  13 hours per week (rota-based, flexible)
  •  Start Date: ASAP (after pre-employment checks)
  •  Interviews: As applications come in
Pay and other benefits:
 
  • Weekdays: £14.31 per hour
  • Weekends: £16.25 per hour
  • Sleeping Nights: National Living Wage currently £12.21 per hour
  • 5.6 weeks annual leave per annum (pro-rata)
  • 2 weeks employer’s sick pay after probation
  • Ongoing training and support (including the Care Certificate)
  • Free DBS Check
  • Full induction
  • Regular supervision and support from Team Leader, Parents, Case Manager & HR team

Essential skills & qualities:

  • Genuine compassion, patience and respect for choice and dignity
  • Experience supporting adults with complex emotional, behavioural, and attachment needs
  • Reliability, punctuality and strong professional boundaries
  • Confident in behaviour management and de-escalation techniques
  • Teamwork and lone-working confidence; follows instructions, and uses initiative
  • Confident in water
  • Full UK driving licence

Desirable:

  • Experience of working with adults with special needs
  • Experience of carrying out therapy programmes
  • Ability to work additional hours, sometimes at short notice

Our Values

At the heart of everything we do are our company values:

  • We are Supportive – It matters to us that our clients and staff know that we care. You’ll be part of a team that truly supports one another and puts people first.
  • We have Integrity – We work in a professional, honest, and transparent way. You’ll be trusted to do the right thing, always.
  • We are Client Centred – My goals and aspirations are at the centre of your support. You’ll help me live life to the fullest, in the way that’s right for me.
  • We are Quality Focussed – We set high standards and aim to exceed them. You’ll be part of a team that takes pride in doing things well.
  • We are Positive – We find solutions and empower others. You’ll bring energy, encouragement, and a can-do attitude to every day.

Safeguarding
We’re committed to keeping everyone safe. You’ll need:

  • Proof of your right to work in the UK
  • Satisfactory references (including your last employer)
  • An enhanced DBS check (a conviction won’t necessarily stop you from working with me)

If you’re someone who’s patient, warm, and enthusiastic – and you’d like to help me live my best life – I’d really like to receive your application.

About You

It would be great to receive your application, if you have the following skills/behaviours:

  • *Female due to providing personal care
  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Experience with working with Acquired Brain Injury
  • Confident and comfortable working in Jane’s own home and sensitive to the needs and wishes of her and her family
  • Can demonstrate commitment and passion for meeting Jane's needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Friendly, approachable with a proactive and encouraging approach
  • Water confident to assist with hydrotherapy
  • Punctual, patient, reliable and trustworthy
  • Can maintain an excellent level of confidentiality
  • Good verbal & written communication skills and IT literate
  • Able to think creatively and to use initiative
  • Willingness to work flexibly and cover shifts, sometimes at short notice
  • A full driving licence (endorsements to be disclosed) 

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

Where a specific gender is stated as essential, gender is considered to be a genuine occupational requirement in accordance to paragraph 1, of the schedule 9 of the Equality Act 2010 for a female or male worker to work with our client.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values

We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.   

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