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Nurse Team Leader and Support Workers (Female)

Location:
Fareham
Position:
Carer/Support Worker/Client Recruitment

About The Role

Location: Fareham, Hampshire

Nurse Team Leader

Pay: 

  • Pay Rate 1: £22 per hour – Monday to Friday, Days, 8.00am to 8.00pm
  • Pay Rate 2: £24 per hour – Monday to Friday, Waking Nights, 8.00pm to 8.00am
  • Pay Rate 3: £24 per hour – Weekends and Bank Holidays, Days, 8.00am to 8.00pm
  • Pay Rate 4: £25 per hour – Weekends and Bank Holidays, Waking Nights, 8.00pm to 8.00am

Hours: Full-time - approximately 40-42 hours per week (for example 30 hours care per week and 12 hours admin to be worked flexibly), day shifts available.

Support Workers

Pay: 

  • £13.65 per hour – Monday to Friday, Days, 8.00am to 8.00pm
  • £15.00 per hour – Monday to Friday, Waking Nights, 8.00pm to 8.00am
  • £15.00 per hour – Weekends, Days, 8.00am to 8.00pm
  • £16.00 per hour – Weekends, Waking Nights, 8.00pm to 8.00am
  • £National Minimum Wage/National Living Wage per hour (dependent on the successful candidate's age), Monday to Sunday, Sleeping Nights, 10.00pm to 7.00am

Hours: Permanent hours (part time) - a number of shifts available across the 2 week rolling rota, shift times range from 3 hours to 10+ hours and can include days and waking nights from Monday - Sunday.  However, if you are able to work just days, just nights or a combination of both, please do apply.

Experience required for waking night shifts however experience not required for day shifts.
 
Please note shadow shifts will be arranged for daytime shifts for 2 weeks prior to working nights with Verity, then there will be shadowing for the night shifts.  These daytime shifts can be worked flexibly. 
 
Driver required?  Essential, to drive Verity's wheelchair adapted vehicle, automatic.
Accommodation (while on duty):  
Own room with toilet and tea making facilities for sleeping night shifts.
Pets: 
The family have 1 small dog who sleeps in the carers room.
Interviews to be held: 
Initial telephone interview as and when applications are received then a face to face interview to follow should your application be successful.
Start Date:   
ASAP (subject to satisfactory employment checks)
 
 Verity is in her mid-40s and lives independently in her own home with the support of a dedicated team of Support Workers who provide 24-hour care. She has an acquired brain injury and is looking for a Nurse Team Leader and Support Workers to join her care team. Verity is excited to welcome new people who can assist with her daily needs and help her continue living life to the fullest.
 
Verity is a vibrant individual with a great sense of humour who enjoys social activities such as quizzes, watching TV and films and planning for special occasions like Christmas and birthdays. She loves going out to the cinema, theatre and shopping, and has her own wheelchair-accessible vehicle for outings.  Whilst Verity does not communicate verbally, she expresses her needs and feelings through body language and facial expressions. Her family and support team play an important role in interpreting these cues to ensure her comfort and wellbeing. Verity is registered blind, so her care team describes her surroundings and activities to keep her fully engaged.
 

As Nurse Team Leader, you will;

  • Deliver safe, effective nursing care in Verity’s home and in the community.
  • Lead and co-ordinate a team of Support Workers, ensuring high standards of care.
  • Provide clinical interventions including PEG feeding, suctioning, respiratory care, catheter care and pressure care.
  • Monitor Verity’s health and respond to changes with timely interventions.
  • Support Verity with personal care, communication and social activities.
  • Work closely with Verity’s family, Case Manager, and multidisciplinary team including therapists.
  • Maintain care records, update care plans, manage rotas, supervise staff, and oversee training and development.
  • Bring clinical expertise, warmth and strong leadership to Verity's daily life and to support her care team. 

Why Join Verity’s Team as Nurse Team Leader?

  • A truly rewarding role where your clinical skills, care and compassion make a daily impact.
  • A supportive family and care team who value professionalism, collaboration and kindness.
  • Opportunities for professional development and enhancing clinical and care skills.
Over the course of a day and night, the Support Workers will:
  • Provide respectful and compassionate personal care, supporting Verity with her daily routines.
  • Assist with PEG feeding and medication administration, ensuring comfort and safety at all times.
  • Deliver catheter care and maintain skin integrity through effective pressure care.
  • Provide respiratory support, including suctioning when required, in a calm and reassuring manner.
  • Support Verity in enjoying her hobbies and social activities, both at home and in the community.
  • Communicate clearly and sensitively, ensuring Verity feels understood, valued, and respected.
  • Assist with moving and handling, including safe use of hoisting equipment (full training provided).

Why Join Verity’s Team as a Support Worker?

  • A role that is both meaningful and enjoyable, where patience, tact and compassion are valued.
  • A supportive family and care team who value professionalism, collaboration and kindness.

Pay and Benefits:

  • As per wages above
  • Sickness entitlement
  • Pension (subject to qualifying status)
  • Free DBS check
  • Employee Assistance Programme (including legal and financial advice, as well as wellbeing support)

In order to promote continuity of our high care standards, you will be offered:

  • Comprehensive training and Induction
  • Relevant training opportunities (including The Care Certificate where applicable)
  • Ongoing supervision and support

Safeguarding
ILS is committed to safeguarding and promoting the welfare of our clients within the activities we undertake, and ILS expects all our clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

  • Proof of eligibility to work in the UK.
  • Satisfactory references, including your last employer.
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

Where a specific gender is stated as essential, gender is considered to be a genuine occupational requirement in accordance to paragraph 1, of the schedule 9 of the Equality Act 2010 for a female or male worker to work with our client.

About You

Are you calm, proactive and enthusiastic?
Do you share our values?

Client CentredCan you demonstrate commitment and passion for meeting Verity's needs?
Integrity - Can you demonstrate empathy and understanding in an appropriate and professional manner?
Supportive Can you develop productive and professional relationships with others.
Positive You would be expected to create an inclusive environment and respect diversity.
Quality Focused – Always maintaining professionalism.

Main Skills and Behaviours
For the Nurse Team Leader role, we're looking for:
  • A Registered Nurse (RGN/RMN/RNLD) with current NMC registration and demonstration of post registration experience.
  • Knowledge and experience in complex care, brain injury or community nursing.
  • Strong leadership and organisational skills with experience of managing or leading a team
  • Ability to manage clinical tasks and support a team. Excellent communication and interpersonal skills.
  • A proactive, empathetic and cheerful approach to care.
  • Experience of formulating appropriate care plans and risk assessments for clients
  • Able to maintain effective working relationships, including the utilisation of the appropriate person management skills required to lead, train and support a team of support workers
For the Waking Night Support Worker role, previous experience is essential. You must be confident and competent in:
  • Administering medication
  • Suctioning and respiratory support
  • PEG feeding
  • Catheter care
  • Repositioning and pressure care
  • Using hoisting equipment
  • Recording and reporting observations accurately
  • You will be expected to work independently overnight, responding to Verity’s needs but will have support from the sleeping night worker if required.

For the Day Support Worker role, while previous experience can be helpful, it is not essential. What matters most is your willingness to learn and to carry out your role with enthusiasm, warmth, and respect. Full training will be provided to ensure you feel confident and competent in tasks such as:

  • Using specialist equipment (hoists, PEG feeding systems, suctioning devices, respiratory care equipment)
  • Supporting Verity with personal care and daily routines
  • Communicating effectively using non-verbal cues
  • You will be working in Verity’s own home, so it is important that you feel comfortable in this setting and remain sensitive to her needs and wishes, as well as those of her family. A naturally friendly, approachable manner and an encouraging attitude will help create a positive and supportive environment.
  • Strong organisational skills, punctuality, patience, and reliability are qualities Verity values highly. These attributes are key to providing consistent and person-centred support.

Main Skills and Behaviours for both roles

Essential

  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Able to develop an appropriate range of activities and willing to participate in a variety of outdoor activities
  • Able to demonstrate a good understanding of the importance of maintaining confidentiality and to respect our client and their family's need for privacy.
  • Able to practice as a competent Support Worker and provide evidence to demonstrate this.
  • A team player who understands the importance of feedback to qualified members of the team.
  • Good organisational skills who can adhere to standards and quality requirements.
  • Good written skills and the ability to keep adequate written records of care given.
  • Confident about working in client’s own home and sensitive to the needs and wishes of the family.
  • Patient, tolerant with a proactive and encouraging approach.
  • Responsible attitude and able to use own initiative.
  • Good sense of humour, cheerful and a positive attitude.
  • Reliable, trustworthy and a good communicator.
  • Adaptable to change and open to learning opportunities
  • Excellent literacy and numeracy skills
  • Confident with using IT
  • Able to ensure consistency of approach.
  • Willing to travel
  • Ability to work additional hours as required.
  • Able to work flexible hours, sometimes at short notice.
  • Full driving license (endorsements to be disclosed) and able to drive the client’s automatic transmission wheelchair adapted vehicle.
Full Job Descriptions and Person Specifications are available on request.

About Us

ILS Case Management is the UK's leading nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit:  https://www.indliv.co.uk/work-opportunities/support-worker-jobs/