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Care Team Leader

Location:
Oxfordshire
Position:
Carer/Support Worker/Client Recruitment
Remuneration:
£20.20 per hour for Team Leader administrative duties and £17.17 per hour for care shifts

About The Role

Location: Faringdon, Oxfordshire
Days and Hours: Permanent full-time role. 36.75 hours per week - 24.5 hours for care shifts and 12.25 hours for administrative duties (please note the administrative hours will be reviewed where this is a new position). Typical shift patterns are Days, 7.45am-8pm and Waking nights, 7.45pm-8am. A combination of shifts will be worked including weekends. Hours will be discussed at interview.

Pay: 
£20.20 per hour for Team Leader administrative duties and £17.17 per hour for care shifts  

Driver required? Applicants need their own car to get to work due to the location of the client's home. 
Driving Client's Car? There is not currently a need to drive the client's carThere is a possibility in the future there may be a need to drive the Client's automatic Wheelchair Adapted Vehicle (WAV).
Using Own Vehicle for work purposes? 
Yes (if licence held) to attend training and supervision. Supervision can be held virtually. 
Essential Experience:
Leading a care team, complex medical needs and supporting a person through waking nights
Desirable: 
Experience working with adults with complex needs and an interest in therapy

Pets: 1 dog but it lives within the family home on the same site (adjacent to the client)
Accommodation (while on duty): Fully adapted family home.
Interviews Week Commencing:  
Interviews will happen on a rolling basis. This advert will close when sufficient applications have been received. Please apply as soon as possible to ensure that your application can be considered.
Start Date: ASAP (subject to satisfactory employment checks)

Do you thrive in a leadership role and enjoy working in a professional, person-centred care environment? Are you passionate about making a difference while engaging in activities? We’re looking for a dynamic, creative Care Team Leader/Support Worker to join our team in supporting a vibrant young man with physical and developmental challenges. This role is more than just care—it’s about bringing energy, creativity, and fun into his daily life!

Our client is a 25-year-old who thrives in an environment full of activity and engagement. He communicates by a variety of movements and facial expressions. He experiences epileptic seizures which vary greatly and require constant monitoring. He is wheelchair dependent, living in a fully adapted home with his family, he requires 2:1 support for all his personal and daily care needs (he cannot be left unattended). This is a unique opportunity to be part of a close-knit team that works collaboratively to enhance his quality of life through meaningful interaction, therapeutic activities, and structured routines.

As a Care Team Leader you will:

  • Lead and co-ordinate a team of Support Workers, ensuring high standards of care.
  • Manage rotas, annual leave and absences, update care plans, supervise staff, maintain care records and monitor training and competency levels of staff.
  • Work closely with our Client's family, the Case Manager and multidisciplinary team including therapists.
  • To assist with the organisation of appointments and assist our client’s family with any administrative tasks relating to our Client.
  • To ensure our client's equipment is maintained as appropriate.

As Support Worker you will:

  • Engage in Daily Activities: Help plan and participate in activities that stimulate and entertain, ensuring every day is filled with moments of joy.
  • Support and Care: Provide essential care, including preparing and giving all food and drinks for our client, personal care, moving and handling, and medication administration, while ensuring his safety and wellbeing.  
  • Collaborate with Professionals: Work with therapists and the family to implement physio, speech and language therapist, OT, hydrotherapy and other therapeutic programs, making each session interactive and enjoyable.
  • Be a Positive Influence: Create a lively atmosphere that encourages the client’s participation in all aspects of his routine.

Benefits:

  • Competitive hourly pay (as outlined above)
  • Ongoing training and support
  • 5.6 weeks annual leave pro rata
  • Free DBS check and pension (subject to qualifying status)
  • Opportunity to develop specialised skills and grow within a dedicated team

If you’re ready to bring your energy, creativity and care skills to a role where you’ll be truly valued, we’d like to hear from you. Apply now and help us create a vibrant, supportive environment for this exceptional young man.

Important: Please note that our client does not offer sponsorship. You must be eligible to work in the UK.

We are committed to equality and encourage applications from all individuals, regardless of age, disability, gender, sexual orientation, or background.

 

About You

Our Company Values

We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others. 

What We’re Looking For:

  • Strong Leadership and Organisational Skills: Experience of managing or leading a team.
  • Experience in Care: You should have experience with complex medical needs. Experience with adults with trauma or an interest in therapy is a bonus. 
  • Creativity and Motivation: We need individuals who are imaginative and proactive in creating a fun, engaging environment.
  • Team Player: You’ll work closely with another support worker and the family, so being a co-operative and communicative team member is essential.
  • Reliability and Compassion: This role requires someone who is patient, trustworthy, and genuinely cares about making a positive impact.

It would be great to receive your application, if you have the following skills/behaviours:

Essential

  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Experience in caring for children/young people with severe disabilities (NVQ level 3 or equivalent)
  • Experience of managing or leading a team
  • Experience of formulating appropriate care plans and risk assessments for clients
  • Previous experience of managing and organising the maintenance of specialist equipment for disabled people
  • Able to maintain effective working relationships, including the utilisation of the appropriate person management skills required to lead, train and support a team of support workers.
  • Able to develop an appropriate range of activities and willing to participate in a variety of activities.
  • Able to demonstrate a good understanding of the importance of maintaining confidentiality and to respect our client and their family's need for privacy.
  • Able to practice as a competent Support Worker and provide evidence to demonstrate this.
  • Can demonstrate empathy and understanding in an appropriate and professional manner.
  • Can demonstrate commitment and passion for meeting the client’s needs.
  • A team player who understands the importance of feedback to qualified members of the team.
  • Can develop productive and professional relationships with others.
  • Actively creates an inclusive environment respecting diversity.
  • Good organisational skills who can adhere to standards and quality requirements.
  • Experience/understanding of mental health issues.
  • Basic understanding of the principles of rehabilitation
  • Confident with using I.T
  • Good written skills and the ability to keep adequate written records of care given.
  • Confident about working in client’s own home and sensitive to the needs and wishes of the parents.
  • Patient, tolerant with a proactive and encouraging approach.
  • Responsible attitude and able to use own initiative.
  • Good sense of humour, cheerful and a positive attitude.
  • Reliable, trustworthy and an excellent communicator.
  • Adaptable to change and open to learning opportunities.
  • Able to ensure consistency of approach.
  • Ability to work additional hours as required.
  • Able to work flexible hours, sometimes at short notice.
  • Able to get to the client’s home which is not on a public transport route.
Desirable
  • Knowledge and experience of working with people with an acquired brain injury
  • Willing to work with animals (client’s family have a dog who occasionally visits the Client’s area of the home)
  • Experience of carrying out therapy programmes, such as hydrotherapy.
  • Experience of carrying out physiotherapy and/or multi-sensory programmes.
  • Experience of using switches and other specialist IT technology.
  • Full driving license (endorsements to be disclosed) and able to drive the client’s adapted vehicle (possible future need).

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: https://www.indliv.co.uk/careers/work-as-a-carer-support-worker or twitter https://twitter.com/ILS_Recruitment