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Support Worker

Location:
Reading
Position:
Carer/Support Worker/Client Recruitment
Remuneration:
£16.00 per hour weekdays, £17.00 per hour, Weekends and Bank Holidays.

About The Role

Location: Reading and within the community
Days & Hours: Flexible availability to cover Tuesday afternoons, Wednesday or Thursday days, a minimum of 10 hours per week
Pay:  £16.00 per hour weekdays, £17.00 per hour, Weekends and Bank Holidays.
Driver required? Essential (will need to drive the client in his automatic VW van).
Driving Clients Car? Yes, our clients automatic VW van.
Using Own Vehicle for work purposes?  Yes, on-duty and to attend training.
Essential Experience: Aptitude and desire to support our client to play golf, enjoy fishing and other outdoor activities.
Accommodation (while on duty): working predominantly outdoors with our client and within his home.
Pets: Guide/working dog
Interviews Week Commencing:  Interviews will happen on a rolling basis via teams video interview. This advert will close when sufficient applications have been received.  Please apply as soon as possible to ensure that your application can be considered.
Start Date: ASAP (subject to satisfactory employment checks)

Introducing our client

We are seeking a friendly, proactive Support Worker who genuinely enjoys spending time outdoors—in all weathers—and is enthusiastic about helping others stay active and connected to the hobbies they love.

Our client is an independent individual who is visually impaired and keen to continue enjoying his two favourite leisure activities: golf and fishing. He lives at home with his wife and his guide dog, and he works five mornings a week. His days off, Wednesday and Thursday, are dedicated to getting out into the fresh air and doing the activities he enjoys most.

Recently, he shared his personal philosophy:
“I am here for a good time, not a long time. Life is for living.”
This outlook shapes his approach to each day and highlights the positivity and energy he brings to life.

Our client has been severely sight impaired since March 2021. He walks with the support of his guide dog or a cane when outdoors or navigating unfamiliar indoor spaces.

About the Role

As his Support Worker, you will play a key role in ensuring he can continue to enjoy his leisure activities safely and regularly. Your support will include:

  • Accompanying him to golf courses (being his caddy due to his visual impairment, and sometimes having a round), fishing spots (to drive him there and back and support set up) and other local leisure venues as directed by the client.
  • Providing practical, hands-on assistance to help him participate fully
  • Driving him to appointments, activities, and outings.
  • Offering friendly, reliable companionship that makes each trip enjoyable.

This is an ideal role for someone who:

  • Loves being outdoors
  • Is patient, supportive, and empathetic
  • Enjoys helping others maintain independence and quality of life
  • Is confident driving and happy to travel locally

If you’re someone who believes in making the most out of life—and helping others do the same—this could be the perfect opportunity for you.

Pay and Benefits:
  • £16.00 per hour, Monday to Friday, £17.00 per hour, Weekends and Bank Holidays 
  • 5.6 weeks annual leave pro rata
  • Pension (subject to qualifying status)
  • Free DBS check. 
In order to promote continuity of our high care standards, you will be offered:
  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Case Manager and HR department

Safeguarding
ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

  • Proof of eligibility to work in the UK;
  • Satisfactory references, including your last employer;
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.

About You

Are you calm, proactive and enthusiastic?
Do you share our values?

  • Client Focused - Can you demonstrate commitment and passion for meeting our clients needs?
  • Integrity - Can you demonstrate empathy and understanding in an appropriate and professional manner?
  • Supportive - Can develop productive and professional relationships with others.
  • Positive - You would be expected to create and inclusive environment and respect diversity.
  • Quality Focused – Always maintaining professionalism.

It would be great to receive your application, if you have the following skills/behaviours:

  • Confident and comfortable working outdoors with our client and sensitive to the needs and wishes of him and his family.
  • Be able to work alongside our client’s guide dog.
  • Can demonstrate commitment and passion for meeting our client's needs.
  • Can demonstrate empathy and understanding in an appropriate and professional manner.
  • A team player who understands the importance of feedback to qualified members of the team.
  • Can develop productive and professional relationships with others.
  • Actively creates an inclusive environment respecting diversity.
  • Good organisational skills who can adhere to standards and quality requirements.
  • Friendly, approachable with a proactive and encouraging approach.
  • Punctual, patient, reliable and trustworthy
  • Can maintain an excellent level of confidentiality.
  • Good verbal & written communication skills and IT literate.
  • Able to think creatively and to use initiative.
  • A willingness to work flexibly and cover shifts, sometimes at short notice.
  • A full UK driving licence (endorsements to be disclosed) and willing to drive our client's vehicle.

Desirable

  • Shares similar interests with client, such as golfing and fishing, watching / attending football matches.
  • Experience of carrying out therapy programmes.
  • Knowledge of working with people with visual impairments.
  • Ability to work additional hours as required.
  • To have an understanding of different types of visual aids, both low tech and high tech.
  • Own car – desirable due to location of the role and hours required.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day-to-day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: https://www.indliv.co.uk/work-opportunities/support-worker-jobs/

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