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Support Workers

Location:
Ebbw Vale
Position:
Carer/Support Worker/Client Recruitment

About The Role

Location: Ebbw Vale, NP23
Days & Hours: 
 We are looking for 4 Support Workers, 1 full-time, 1 part-time and 2 bank.  Typical shifts are: 7am-2pm and 2pm-9pm and waking nights 9pm-9am
Pay:  
Driver required? Essential (will need own car to get to work)
Driving Clients Car?
Yes, our clients Wheelchair Adapted Vehicle (WAV),manual
Using Own Vehicle for work purposes?
Yes, On duty and to attend trainings
Essential Experience:
complex medical needs, PEG feeding, supporting an adult through waking nights
Desirable:
Experience working with adults with trauma and an interest in therapy
Accommodation (while on duty):
Fully adapted family home
Interviews Week Commencing:  
Interviews will happen on a rolling basis. This advert will close when sufficient applications have been received. Please apply as soon as possible to ensure that your application can be considered.
Start Date: ASAP (subject to satisfactory employment checks)

Christopher, born in 2002 lives with his parents.  He is a very sociable person who loves to be out of the house, going for a drive or for a walk in his wheelchair.  He has an adapted caravan where he likes to go on holidays.  He likes being with people and has a great relationship with his grandfather who visits twice a week.
 Christopher is 2:1 care and was injured at birth,  He is supported by a team of 6 support workers as well as family members.  He has a gastrostomy tube and vented during the night, he does normally sleep through the night apart from periods of illness, when he has to be monitored more closely.  He has a fully adapted wheelchair and likes to be on the move.  His diet is blended food and is PEG fed and receives all nutrients and medication through this under a 7-day diet plan.  He is doubly incontinent, he is non-verbal and communicates through facial expressions.  He can communicate however this takes time and perseverance.

As Support Worker, you will play a key role in ensuring the well-being and independence of the individual, and in supporting his parents, both at home and within the local community. Your duties will involve personal care, facilitating social activities, and providing companionship, all within a supportive and friendly environment.

Key Responsibilities:

· Safeguarding the individual's well-being and promoting independence.

· Assisting with personal care, household tasks, and other relevant support activities.

· Accompanying the individual on outings, short breaks, and family holidays.

· Interacting with family, staff, and friends to create a positive and engaging atmosphere.

· Providing companionship and keeping the individual entertained and motivated.

· Work alongside family members and other carers to create a seamless support environment, fostering a sense of extended family.

This is an excellent opportunity for a dedicated person to join a dedicated home care team and develop existing skills and support Christopher. A truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion.

Pay and Benefits:
  • £?? per hour, Monday to Friday, £?? per hour, Weekends and Bank Holidays (please specify rates and timings)  
  • 5.6 weeks annual leave pro rata
  • Pension (subject to qualifying status)
  • Sickness benefit (please remove if not included)
  • Free DBS check. 
In order to promote continuity of our high care standards, you will be offered:
  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Case Manager and HR department

Safeguarding
ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

  • Proof of eligibility to work in the UK;
  • Satisfactory references, including your last employer;
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.

About You

Are you calm, proactive and enthusiastic?
Do you share our values?

  • Client Focussed Can you demonstrate commitment and passion for meeting our clients needs?
  • Integrity - Can you demonstrate empathy and understanding in an appropriate and professional manner?
  • Supportive Can develop productive and professional relationships with others.
  • Positive You would be expected to create and inclusive environment and respect diversity.
  • Quality Focussed – Always maintaining professionalism.

It would be great to receive your application, if you have the following skills/behaviours:

  • Provide personal care
  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Experience with working with Acquired Brain Injury
  • Confident and comfortable working in Sarah’s own home and sensitive to the needs and wishes of her and her family
  • Can demonstrate commitment and passion for meeting Sarah's needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Friendly, approachable with a proactive and encouraging approach
  • Experience with PEG feeding
  • Punctual, patient, reliable and trustworthy
  • Can maintain an excellent level of confidentiality
  • Good verbal & written communication skills and IT literate
  • Able to think creatively and to use initiative
  • Willingness to work flexibly and cover shifts, sometimes at short notice
  • A full driving licence (endorsements to be disclosed) 

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day-to-day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: https://www.indliv.co.uk/work-opportunities/support-worker-jobs/