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Care Team Leader

Location:
Oxfordshire
Position:
Carer/Support Worker/Client Recruitment
Remuneration:
£20.20 per hour for Team Leader administrative duties and £17.17 per hour for care shifts

About The Role

Location: Faringdon, Oxfordshire
Hours: Permanent, full‑time – 36.75 hours per week, Days and Waking Nights
Pay:

  • £20.20 per hour – Team Leader admin duties (12.25 hours per week)
  • £17.17 per hour – Care shifts (24.5 hours per week)

Start Date: ASAP (subject to checks)

Driving: Own car required to reach workplace. Use of own vehicle for training/supervision (virtual options available for supervision). Possible future need to drive Client’s automatic WAV.

Benefits:

  • Competitive hourly rates
  • 5.6 weeks annual leave (pro rata)
  • Comprehensive induction and ongoing training
  • Pension (subject to eligibility)
  • Free parking
  • Free DBS
  • Regular supervision and support from an experienced Case Manager and HR team

Job Summary

Are you a caring, confident leader who thrives in a person‑centred environment? Do you enjoy bringing creativity, energy and fun into your work? We’re looking for a proactive Care Team Leader/Support Worker to support a vibrant 25‑year‑old man with physical and developmental needs.

Our client thrives in an environment full of activity and engagement. He communicates by a variety of movements and facial expressions. He experiences epileptic seizures which vary greatly and require constant monitoring. He is wheelchair dependent, living in a fully adapted home with his family, he requires 2:1 support for all his personal and daily care needs (he cannot be left unattended). This is a unique opportunity to be part of a close-knit team that works collaboratively to enhance his quality of life through meaningful interaction, therapeutic activities, and structured routines.

Main Duties and Responsibilities

As Care Team Leader

  • Lead and support a team of Support Workers (including supervising staff)
  • Plan rotas, oversee absence and annual leave
  • Update care plans, risk assessments and maintain accurate care records
  • Monitor staff competence and training
  • Liaise with the family, Case Manager and therapy team
  • Help organise appointments, equipment maintenance and assist our client’s family with any administrative tasks relating to our client.

As Support Worker

  • Support with all personal care, preparing meals and drinks, moving and handling and medication, whilst ensuring our client’s safety and wellbeing
  • Implement therapy programmes (physiotherapy, OT, SLT, hydrotherapy)
  • Help plan engaging, purposeful daily activities
  • Create a positive, motivating, inclusive environment

Hours & Shifts

  • 36.75 hours per week – Care shifts (24.5 hours per week) and Team Leader admin duties (12.25 hours per week) (please note the administrative hours will be reviewed where this is a new position)
  • Mix of day shifts (7:45am–8pm) and waking nights (7:45pm–8am)
  • Weekend work included
  • Hours discussed at interview

 

About You

Our Company Values

We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others. 

If you’re ready to bring your leadership, compassion and creativity to a role where you’ll make a real difference every day, we’d like to hear from you.

Essential

  • Confident leader with strong organisational and communication skills
  • Experience in caring for children/young people with severe disabilities (NVQ level 3 or equivalent)
  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Experience of formulating appropriate care plans and risk assessments for clients.
  • Ability to work collaboratively with the Case Manager, maintaining regular and effective communication to ensure cohesive client support.
  • Able to maintain effective working relationships, including the utilisation of the appropriate person management skills required to lead, train and support a team of support workers.
  • Able to demonstrate a good understanding of the importance of maintaining confidentiality and to respect our client and their family's need for privacy.
  • A strong communicator with good written skills
  • Compassionate, proactive and able to work collaboratively in a home environment
  • Creative and positive
  • Reliable, empathetic and professional
  • Flexible approach and able to work additional hours when required
  • Good written communication and IT skills
  • Water confident – to assist with hydrotherapy
  • Comfortable to be around pets – the family have a dog (does not live in the client’s area but occasionally visits)
  • Able to get to the client’s home which is not on a public transport route.

Desirable

  • Knowledge and experience of working with people with an acquired brain injury
  • Experience of carrying out therapy programmes, such as hydrotherapy.
  • Experience of carrying out physiotherapy and/or multi-sensory programmes.
  • Experience of using switches and other specialist IT technology.
  • Full driving license (endorsements to be disclosed) and able to drive the client’s adapted vehicle (possible future need).

Safeguarding
ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

  • Proof of eligibility to work in the UK;
  • Satisfactory references, including your last employer;
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: https://www.indliv.co.uk/careers/work-as-a-carer-support-worker