Shared Person Specification (Support Worker & Deputy Team Leader) - It would be great to receive your application, if you have the following skills/behaviours:

Essential

• Female (genuine occupational requirement due to personal care needs).
• Confident working within the client's family home and sensitive to the needs and wishes of the client and their family.
• Willingness to learn new skills, including hoisting, feeding, personal care routines, therapy programmes and the use of specialist equipment (full training provided).
• Ability to undertake the physical requirements of the role, including bending, kneeling, squatting, pushing and pulling where required. A Handling Management Plan is in place to minimise risk.
• Aptitude and desire to work with children with complex needs.
• Flexible, adaptable and able to use own initiative.
• Patient, understanding and tolerant.
• Positive, proactive and encouraging approach.
• Responsible and professional attitude.
• Good sense of humour.
• Cheerful, caring and positive outlook.
• Reliable, trustworthy and an effective communicator.
• Good literacy, numeracy and basic IT skills.
• Basic understanding of the principles of rehabilitation.
• Understanding of confidentiality and the importance of respecting the client and family's privacy.
• Commitment to maintaining a consistent approach and continuity of care.
• Flexibility to work according to the needs of the client.
• Non-smoker.

Desirable

• Experience of supporting children or adults with complex disabilities or additional needs.
• Relevant qualifications in Health & Social Care or supporting children and young people with disabilities.
• Experience of carrying out therapy or rehabilitation programmes.
• Previous experience using hoists and specialist equipment.
• Experience of using assistive technology, communication aids, switches or specialist IT equipment.
• NVQ/QCF Level 3 in Health & Social Care (or equivalent).
• Ability to work additional hours and provide occasional short-notice cover.
• Full clean driving licence and willingness to drive the client's adapted vehicle.

Additional Essential Requirements for Deputy Team Leader Only

In addition to the above:

• Experience of leading, supervising or coordinating a team.
• Experience of developing, implementing and reviewing person-centred care plans.
• Experience of managing staff rotas.
• Experience of managing timesheets and staff records.
• Ability to support, mentor and guide support workers.
• Ability to liaise effectively with parents, therapists, case managers and other professionals.
• Ability to identify, escalate and appropriately manage concerns.
• Strong organisational and administrative skills.
• Confident using IT systems for rota management, communication and record keeping.

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

Our Company Values

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.