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Case Management &
Rehabilitation Solutions

Support Worker (*Female) - Bank

Carer/Support Worker/Client Recruitment
£11 per hour, Monday - Sunday and Bank Holidays
About The Role

About the Role:

Our Client, a lady in her 50's, requires a Bank *Female Support Worker to assist her with accessing the local community and to support her with everyday life as required.
A road traffic accident in 1984 has left our client with some memory problems and mild epilepsy, which is under control. She is also registered blind which causes her limitations in unfamiliar environments. Our client enjoys horse riding on a weekly basis, keeping up with environmental issues, gardening, bird watching and recycling. She enjoys going out to the theatre and cinema and also enjoys watching comedy.
Role Overview:

The main aim of the Bank post is to assist our client with shopping on a weekly basis. Other tasks may be required such as gardening plus assistance with administration and possibly medical appointments.

The successful candiate will also be required to undertake other tasks relating to the care and welfare of the client as necessary and appropriate.


Portishead, Bristol

Bank Hours
Bank Work to cover sickness and annual leave for other team members when requested (typical shifts are Tuesdays, Wednesdays and Fridays from 10am - 3pm)The successful candidate will also be required to be flexible to cover evening and weekend shifts.
  • £11 per hour, Monday to Sunday and Bank Holidays.
  • Free DBS Check

In order to promote continuity of our high care standards, you will be offered:

  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Case Manager and HR department.
About You

Support Worker Role Overview

  • *Female
  • Interested in shopping, cooking, recycling, gardening, the countryside and environmental issues

  •  Good sense of humour

  • Patience and understanding to manage our client in situations she may find stressful such as crowded shopping areas

  • Sympathetic to the interests of the client

  • Good communication skills

  • Confident about and comfortable with working in client’s own home and sensitive to the needs and wishes of our client

  • Good organisational skills
  • Able to demonstrate good verbal and writing skills

  • Understanding of importance of feedback to qualified members of the team

  • Ability to learn new skills

  • Proactive & encouraging approach

  • Team player

  • Punctuality

  • Good interpersonal skills

  • Able to think creatively and to use initiative

  • Willingness to work flexibly

  • Ability to use initiative

  • Understanding of importance of confidentiality

  • Reliable and trustworthy

  • A full licence to drive in the UK (endorsements to be disclosed).

  • A car owner is essential to drive the client to local towns and shopping facilities

    • Desirable
  •   Experience of working with people with brain injuries


Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

* The Employer claims exemption under the Equality Act 2010
About Us
ILS provide Case Management and Rehabilitation Services on a nationwide scale.
When a persons life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.
 ILS recruit on behalf of their clients and therefore, if you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker