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Case Management &
Rehabilitation Solutions

Brain Injury Case Manager

Case Manager
About The Role
We are seeking case managers to compliment our team in Kent.
Based from home, you would manage your client caseload including travel and client visits within your geographical area and within the hours that suit you and the client’s needs.
The role is offered on a part-time basis and could be employed or self-employed/freelance depending on the individual circumstance.

As an ILS case manager, you will have experience in acquired brain injury, traumatic brain injury, cerebral palsy, and /or spinal injury in children or adults.
ILS supports case managers with a dedicated professional mentor who will be experienced in case management and in working with ILS who will undertake regular mentorship sessions with you.


All case managers are supported by our Head Office team who provide administration, IT and technical support. We have a team of highly qualified and experienced HR and payroll professionals to support the case management process.

On joining, you will receive a comprehensive induction and have regular, ongoing training and professional development opportunities. 

For employed case managers, we offer comprehensive benefits such as supported CPD, funded memberships to Case Management professional bodies and full support for upgrading membership levels, contributory pension, death in service insurance, and competitive holiday allowance.
Assessment Day following successful telephone interview: 9th August 2019
About You
We require Health and Social Care professionals who have extensive experience of working with children and adults with catastrophic injuries; such as traumatic brain injury, poly-trauma, spinal cord injury, limb loss and cerebral palsy.

You will have experience of working directly with clients in the community and be able to demonstrate your professional abilities, within the field of complex, long-term health care assessment, care planning and outcomes for clients.

You will have current HCPC and professional registrations and an up to date CPD portfolio.
The post holder will be expected to operate and behave in line with our Company Values which are:
CLIENT CENTRED - We put our client’s aspirations at the centre of everything we do
INTEGRITY - We can be trusted to work in a professional, honest and transparent way
POSITIVE - We find solutions and empower others
SUPPORTIVE - It matters to us that our clients and staff know that we care
QUALITY FOCUSED - We set high standards and aim to succeed them
You will demonstrate the following behaviours:
  • Maintains a solid understanding of client's needs and expectations
  • Commitment and passion for meeting client/customer needs
  • Respects and accepts people's individuality
  • Takes responsibility for own actions
  • Resilient, focusing on solutions when faced with a challenge
  • Empowers others and has a 'can do attitude'
  • Friendly and approachable
  • Develops productive and professional relationships
  • Actively creates an inclusive environment respecting diversity
  • Maintains professionalism and strives to improve quality of service

We follow the brain injury Professional Competency Framework as set out for brain injury case managers. The competencies further the development and understanding of the role of brain injury case management and provide key behaviours, attitudes and actions that are expected and valued for case managers. The seven core competencies are as follows:
1. Communication
2. Strategy
3. Coordination and management
4. Monitoring
5. Duty of Care
6. Professionalism
7. Personal attributes

About Us
ILS provide case management and rehabilitation services on a nationwide scale.

When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive case management and rehabilitation service designed to maximise independence.

We are proud to be one of the UK’s leaders in case management and rehabilitation services.

For a comprehensive guide on becoming an ILS Case Manager and to view our Case Management recruitment brochure please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-case-manager.