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Case Management &
Rehabilitation Solutions

Team Leader and Support Workers

Carer/Support Worker/Client Recruitment
£12 - £15 per hour depending on which role
About The Role

Our client is looking to recruit a permanent Team Leader and permanent Support Workers for a new 24-hour care team for our client based in Gosport.

Our client is a gentleman born in 1944, who sustained a brain injury in a road traffic collision in 2016 at the age of 72. He uses a wheeled zimmer frame to mobilise indoors with close supervision and an attendant wheelchair outside. He requires supervision, prompting and assistance with all aspects of personal, domestic, social and leisure activities due to cognitive and physical limitations resulting from his brain injury.

He lives with his wife in their own home where he requires 24-hour support. Prior to his injury, our client was very active and enjoyed dog walking (for friends) and was an active member of his local karate club.

Role Overviews
The purpose of these roles is to enable our client’s needs to be met through a 24-hour period within his own home, whilst enabling his wife to continue to fulfil her role as wife, mother and grandmother.
The Team Leader will lead and support our client’s care team in the day to day management of the team, including the organisation of rotas, liaising with his wife and health professionals involved in the client’s care, providing supervision and support for the team, as well as being involved in the recruitment of new team members.
The Support Worker role will involve hands on care; providing personal care (including washing, dressing and toileting), ongoing rehabilitation, assisting with domestic tasks and helping our client access social and leisure activities at home and in his local and wider community.



Gosport, Hampshire


Team Leader role; 42 hours per week, consisting of 3 x 12 hr shifts, and 6 hours per week to carry out administrative duties.
Support Worker; 2 x 12 hr one week, with the following week 4 x 12 hr over 2 roles which could average over a 2 week period of 36 hours, covering waking nights.

    • Team Leader role: £15 per hour
    • Support Worker role: £12 - £14 per hour
    • 5.6 weeks annual leave pro rata,
    • Sickness benefit,
    • Free DBS check.

    In order to promote continuity of our high care standards, you will be offered:

    • Induction,
    • Relevant training opportunities (including The Care Certificate),
    • Regular clinical supervision/review meetings,
    • On-going support from a dedicated Case Manager or Team Leader and HR department.
     Interview date, week commencing 17th June.
    About You
    Support Worker Role Overview
    • *Physically fit to accompany the client in a range of sport/leisure activities. There may also be some loading of equipment into a car – e.g. a wheelchair. Even with specialist equipment in place and appropriate training, it is important that you are physically fit. A Handling Management Plan designed to reduce the risk of handling injuries may require you to bend, kneel, squat or lunge to ensure good posture during handling tasks.
    • Confident about working in the client’s own home and other locations and sensitive to his needs and wishes and those of his family.
    • The ability to learn new skills and happy to learn new things in accordance with the client’s programme.
    • Flexible e.g. to alter the planned activities if necessary.
    • Able to use own initiative.
    • Patient and tolerant.
    • Proactive, encouraging consistent approach.
    • Responsible attitude.
    • Good sense of humour.
    • Cheerful, caring and positive attitude.
    • Reliable, trustworthy and a good communicator.
    • Basic understanding of the principles of rehabilitation.
    • Proactive approach to developing an appropriate range of activities.
    • Willing to participate in a variety of outdoor/ rural activities.
    • Able to demonstrate a good understanding of the importance of maintaining confidentiality and to respect our client and their family's need for privacy.
    • Flexible with start and finish times according to the needs of our client.
    • Excellent literacy and numeracy skills and confident using I.T.
    • Full clean driving license, and able to drive the client's car (wheelchair accessible vehicle).
    • Non-smoker - this post operates a non-smoking environment.
    • Willing to work with dogs/other animals (our client doesn’t have a dog, but likes to visit, or be visited by dogs belonging to friends and neighbours and may take on a volunteer role with animals in the future).
    In addition to the above role overview the successful candidate for the Team Leader role will require the following:

    Team Leader Role Overview
    • Experience of and qualifications (NVQ level 3 or equivalent) in caring for adults with severe disabilities
    • Knowledge and experience of working with people with a traumatic brain injury
    • Experience of managing or leading a team and supervising a team
    • Experience of formulating appropriate care plans and risk assessments for clients
    • Previous experience of managing and organising the maintenance of specialist equipment for disabled people
    • Able to maintain effective working relationships, including the utilisation of the appropriate person management skills required to lead, train and support a team of support workers


    Please specify which role you are applying for in your application.

    Satisfactory references & proof of eligibility to work in the UK required.

    This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

    *The employer claims exemption under the Equality Act 2010
    About Us
    ILS provide Case Management and Rehabilitation Services on a nationwide scale.
    When a persons life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.
    We have over 25 years worth of experience and are proud to be one of the UK's leaders in Case Management and Rehabilitation Services.
    ILS recruit on behalf of their clients and therefore, if you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

    For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker