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Case Management &
Rehabilitation Solutions

Support Worker - Bank

Carer/Support Worker/Client Recruitment
As below
About The Role

Location: Fareham, Hampshire
Days & Hours:
Bank hours that are ad hoc and variable to meet the needs of Alex and his family, which will include cover for team absences.


Various shifts available to cover include both before and after school hours during term time weekdays (typically 2:45pm to 7:45pm), and there may also be hours available during the school holidays and for covering nights (typically 9.30pm to 8.30am or later to assist with school run).

Pay: Weekdays
£10.00 per hour Monday to Friday; £11.00 per hour Weekends and Bank Holidays, Days and Monday to Friday (Waking Nights); £12.00 Weekend and Bank Holiday (Waking Nights) Pay will be reviewed upon successful completion of probation period.
Driver required? Essential (will need own car to get to work)
Driving Clients Car?
Yes, our clients Wheelchair Adapted Vehicle (WAV).
Using Own Vehicle for work purposes?
Yes, On duty and to attend trainings
Essential Experience:
complex medical needs, PEG feeding, supporting a child through waking nights
Experience working with children with trauma and an interest in therapy

Pets: Guinea pigs
Accommodation (while on duty): Fully adapted family home, with separate Carer's entrance and Carer's own kitchen facilities.
Interviews Week Commencing:
4th November 2019

Start Date:
ASAP or date (subject to satisfactory employment checks)

Alex is a very happy young boy born in 2013 who thrives on one to one attention. He has neurological disabilities and requires bank Carers/Support Workers to help him. He enjoys interacting with toys that elicit sound and lights when activated and playing with his younger brothers.  He verbalises through the use of sounds as he is  unable to talk.


Alex lives at home with his parents and two brothers and is looking for Bank Carer/Support Workers to join his established care team lead by a Nurse Team Leader to provide one to one care and support for him, and his family.  The role will involve working in his family home as well as attending activity groups and therapy sessions in the local area.


During night shifts, you will be required to monitor and attend to Alex as necessary and will be expected to keep accurate notes of his sleep pattern, including reasons for him waking and actions required to resettle him. You will assist with all aspects of his care and personal hygiene required during the day or night, which may include the giving Alex his medication, liquids and feeding as well as changing nappies and bed linen.


This is an excellent opportunity for you to join Alex's dedicated home care team and develop existing skills and support this very special little boy.

Pay and Benefits:

£10.00 per hour Monday to Friday (Days), £11.00 per hour Weekend & Bank Holiday (Days) and Monday - Friday (Waking Nights), £12.00 Weekend & Bank Holiday (Waking Nights).


On-going training & support provided

5.6 weeks annual leave pro rata

Sick leave entitlement

Free DBS check.


In order to promote continuity of our high care standards, you will be offered:

  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Case Manager, Nurse Team Leader and HR department
About You

It would be great to receive your application, if you have the following skills/behaviours:

    • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.

    • Experience of working with children/adults with special needs. 

    • Experience of Epilepsy preferred. 

    • Experience of working waking nights preferred.

    • Confident and comfortable working in Alex’s own home and sensitive to the needs and wishes of Alex and his family.

    • Flexible - to help with the other children in the family and general running of the household as and when the need arises.

    • Can demonstrate commitment and passion for meeting Alex’s needs

    • Can demonstrate empathy and understanding in an appropriate and professional manner

    • A team player who understands the importance of feedback to qualified members of the team

    • Can develop productive and professional relationships with others

    • Actively creates an inclusive environment respecting diversity

    • Good organisational skills who can adhere to standards and quality requirements

    • Friendly, approachable with a proactive and encouraging approach

    • Punctual, patient, reliable and trustworthy

    • Can maintain an excellent level of confidentiality

    • Good verbal & written communication skills and IT literate

    • Able to think creatively and to use initiative

    • Willingness to work flexibly and cover shifts, sometimes at short notice

    • A full driving licence (endorsements to be disclosed) - and willing to drive the clients adapted vehicle.

    • Non-Smoker – this post operates in a non-smoking environment. 


      Satisfactory references & proof of eligibility to work in the UK required.


      This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.


About Us
ILS provide Case Management and Rehabilitation Services on a nationwide scale.
When a persons life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.
ILS recruit on behalf of their clients and therefore, if you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker


Our Company Values:

We are Supportive.  It matters to us that our clients and staff know that wecare.

We have Integrity.  We can betrusted to work in a professional, honest and transparent way.

We are Client Centred.  We putour client's aspirations at the centre of everything we do.

We are Quality Focussed. We set high standards and aim to exceed them.

We are Positive.  We findsolutions and empower others.