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Case Management &
Rehabilitation Solutions

Support Workers - Bank

Carer/Support Worker/Client Recruitment
£12.00 per hour weekdays / £13.00 per hour weekends.
About The Role

Location: Waterlooville, Hampshire
Days & Hours: Flexible to cover bank hours, typical shifts are to cover Sunday nights 10.00pm – 8.15am and alternate Friday & Saturday nights 10.00pm – 8.15am - these are sleeping nights and you will be on call to assist our client as and when required.

Pay: £12.00 per hour weekdays / £13 per hour at weekends 

Driver required? Yes 

Driving Clients Car? Yes, our client’s manual car 
Using Own Vehicle for work purposes? To attend work and training

Essential: Supporting adults with acquired brain injury

Desirable: Experience working with adults and an interest in therapy

Family Pets: 3 cats

Accommodation (while on duty):  Use of carer's accommodation with en-suite bathroom

Interviews Week Commencing:  As and when applications are received.

Start Date: ASAP (subject to satisfactory employment checks)


Our client is a very sociable family man in his early 60’s, with a great sense of humour.  His wife, family and cats are all very important to him and he really enjoys a chat and a cup of tea, along with social interaction including attending quiz nights at his local pub and Headway (the local Brain Injury Association).  Our client also enjoys his physiotherapy and hydrotherapy.  


Due to an injury at work, our client has sustained an acquired brain injury and has no or weak movement on his left side with loss of sensation.  He requires assistance with all tasks, which includes personal care, washing and dressing as well as transfers.  He also requires assistance due to visual problems.  He walks with the aid of a stick or walking frame, with the assistance of a support worker, and other times he will need to be pushed in his manual wheelchair.

You will work alongside his wife to be part of a small care team to maximise our client’s engagement and independence in all areas of his self-care.  He requires support to ensure he stays safe during activities both inside the home and within the community.

This job will suit someone who is calm but very proactive and able to bring lots of enthusiasm to the role.  It is a wonderful opportunity to join a supportive family and care team where you can make a real difference to our client's life by maximising his opportunities and promoting his independence wherever possible.


Pay and Benefits:

£12 per hour weekdays / £13 per hour weekends.

On-going training & support provided

Accrued annual leave (based on 5.6 weeks per annum)

Free DBS check.


In order to promote continuity of our high care standards, you will be offered:

  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Case Manager and HR department
About You

It would be great to receive your application, if you have the following skills/behaviours:

  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Experience with working with Acquired Brain Injury
  • Confident and comfortable working in our client’s own home and sensitive to the needs and wishes of him and his family
  • Can demonstrate commitment and passion for meeting our client's needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Friendly, approachable with a proactive and encouraging approach
  • Punctual, patient, reliable and trustworthy
  • Can maintain an excellent level of confidentiality
  • Good verbal & written communication skills and IT literate
  • Able to think creatively and to use initiative
  • Willingness to work flexibly and cover shifts, sometimes at short notice
  • A full driving licence (endorsements to be disclosed) - must be over 25 for insurance purposes.
  • Must like cats and not be allergic to them


Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

About Us
ILS provide Case Management and Rehabilitation Services on a nationwide scale.
 When a persons life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.
ILS recruit on behalf of their clients and therefore, if you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values

We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.

We are Client Centred.  We putour client's aspirations at the centre of everything we do.

We are Quality Focussed. We set high standards and aim to exceed them.

We are Positive.  We find solutions and empower others.