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Case Management &
Rehabilitation Solutions

Support Worker

Carer/Support Worker/Client Recruitment
£10.45 per hour Weekdays and £11.52 gross per hour Weekends and Bank Holidays
About The Role

Location: Ipswich
Days & Hours: Up to 35 hours per week. You will be required to work a variety of shifts including days, weekends and nights to provide overnight care. Additional hours may be required to cover when other staff are absent and during the school holidays. 
Pay: Weekdays £10.45 per hour Weekdays and £11.52 per hour Weekends and Bank Holidays. £NLW per hour for Sleeping nights and £12.00  per hour for Waking nights
Driver required? Essential (will only need own car to get to work)
Driving Clients Car?
Yes, our client's Wheelchair Adapted Vehicle (WAV)

Using Own Vehicle for work purposes?
No, just to attend work and potential attendance for training     
Essential Experience:
Working with children with mild Cerebral Palsy and Epilepsy

Experience working with children with trauma and an interest in therapy

Accommodation (while on duty): Fully adapted family home, with separate Carer's facilities
Interviews Week Commencing:
As and when applications are received, following government guidelines during this uncertain time, this may be completed via video link

Start Date:
ASAP (subject to satisfactory employment checks)

Jamie, aged 13, has enthusiasm for life and loves attention!  He is alert, very engaging and also likes to play and interact socially with others, especially playing football.  He enjoys going to the cinema and attending his clubs, horse riding and swimming.

Jamie has moderate Cerebral Palsy and epilepsy and requires a reliable, caring, confident and pro-active special needs Support Worker to join his team to help him lead a fulfilling life and to be given the opportunity to undertake the activities he enjoys.  He uses a wheelchair when out as he tires very easily, he walks independently, although unsteadily at times, or will hold your hand for support.  Jamie has no risk awareness so does require support for physical activities.

This is an excellent opportunity for a dedicated person to join a dedicated home care team and develop existing skills and support this very special little boy into his transition to young adult. A truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion.  

Pay and Benefits:

Pay: Weekdays £10.45 per hour Weekdays and £11.52 per hour Weekends and Bank Holidays. £NLW per hour for Sleeping nights and £12.00  per hour for Waking nights

On-going training & support provided

5.6 weeks annual leave pro rata

Sick leave entitlement

Free DBS check.


In order to promote continuity of our high care standards, you will be offered:
• Induction,
• Relevant training opportunities (including The Care Certificate),
• Regular clinical supervision/review meetings,
• On-going support from a dedicated Team Leader, Case Manager and HR department


About You

It would be great to receive your application, if you have the following skills/behaviours:

  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Experience with working with Cerebral Palsy and epilepsy
  • Confident and comfortable working in Jamie’s own home and sensitive to the needs and wishes of him and his family
  • Can demonstrate commitment and passion for meeting Jamie's needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Friendly, approachable with a proactive and encouraging approach         
  • Punctual, patient, reliable and trustworthy
  • Can maintain an excellent level of confidentiality
  • Good verbal & written communication skills and IT literate
  • Able to think creatively and to use initiative
  • Willingness to work flexibly and cover shifts, sometimes at short notice
  • A full driving licence (endorsements to be disclosed) 

Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.


About Us
ILS provide Case Management and Rehabilitation Services on a nationwide scale.
When a persons life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.
ILS recruit on behalf of their clients and therefore, if you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker


Our Company Values:

We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.

We are Client Centred.  We put our client's aspirations at the centre of everything we do.

We are Quality Focussed. We set high standards and aim to exceed them.

We are Positive.  We find solutions and empower others.