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Case Management &
Rehabilitation Solutions

Support Worker/Buddy - Bank (*Female)

Carer/Support Worker/Client Recruitment
£10.50 - £11.50 dependant on shift.
About The Role

Location: Waterlooville, Hampshire
Days & Hours:
Bank hours to include Evenings, Weekends and School Holidays – typical shifts could be Evenings 4pm – 8pm, Weekends 12pm – 7pm or 2pm – 9pm, School Holidays could be 9.30am – 6pm – to work flexibly along with covering for other staff absences.
Pay: £10.50 per hour Monday to Saturday 8am – 8pm, £11.50 per hour Monday to Friday after 8pm, £11.50 per hour Sundays

Driver required? Essential (will need own car to get to work)
Driving Clients Car?
Using Own Vehicle for work purposes?
Yes, On duty and to attend training
Essential Experience:
Working with children with disabilities.
Experience working with children with trauma and an interest in therapy
dog, Guinea pigs
Interviews Week Commencing: 
As and when applications are received, in light of the government guidance these are likely to be held as telephone or video interviews

Start Date:
ASAP or date (subject to satisfactory employment checks)

Sabrina is 13 and lives with her parents and twin sister.  She has a very kind and caring nature and always tries her best.  Family and friends are very important to her and loves family holidays.  She enjoys going to gym club and has an interest in hair and make-up.  Her phone is also important to her, but she can become addicted, so participating in other activities is encouraged, she really enjoys arts and crafts, dance and swimming.


Sabrina suffered hypoxic brain injury at birth and suffers with anxiety and behavioural issues, which she is learning techniques to manage this.  She has difficulty with her mobility and when out and about and will try to walk but does get tired and will use her wheelchair for longer distances. 


Sabrina requires help with planning and organising things and uses her mobile phone to set reminders.  To help Sabrina in the wider community to access clubs and activities and ensure her safety at all times.


To assist with personal care and personal needs alongside mealtimes, including cutting up food and opening packets and promoting her independence wherever possible.  You will be supported by family members and a team of therapists.


This is an excellent opportunity for a dedicated person to join a dedicated home care team and develop existing skills and support this very special young lady.  A truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion.

Pay and Benefits:

£10.50 per hour Monday to Saturday 8am – 8pm, £11.50 per hour Monday to Friday after 8pm, £11.50 per hour Sundays

On-going training & support provided

5.6 weeks annual leave pro rata

Free DBS check.


In order to promote continuity of our high care standards, you will be offered:

  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Case Manager and HR department
About You

It would be great to receive your application, if you have the following skills/behaviours:

  • *Female/Male due to providing personal care
  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Experience with working with Brain Injury
  • Confident and comfortable working in Sabrina’s own home and sensitive to the needs and wishes of her and her family
  • Can demonstrate commitment and passion for meeting Sabrina's needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Friendly, approachable with a proactive and encouraging approach
  • Water confident to assist with swimming
  • Punctual, patient, reliable and trustworthy
  • Can maintain an excellent level of confidentiality
  • Good verbal & written communication skills and IT literate
  • Able to think creatively and to use initiative
  • Willingness to work flexibly and cover shifts, sometimes at short notice
  • A full driving licence (endorsements to be disclosed) 

Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

*Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 for a female worker to work with our client.

About Us
ILS provide Case Management and Rehabilitation Services on a nationwide scale.
When a persons life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.
ILS recruit on behalf of their clients and therefore, if you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker


Our Company Values:

We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.

We are Client Centred.  We put our client's aspirations at the centre of everything we do.

We are Quality Focussed. We set high standards and aim to exceed them.

We are Positive.  We find solutions and empower others.