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Case Management &
Rehabilitation Solutions

Support Worker (*Female) - Part time & Bank

Carer/Support Worker/Client Recruitment
£10.50 per hour / Holidays £11.50 per hour / Holiday Sleeping night: £NLW
About The Role

Location: Broadstone, Poole

Pay: £10.50 per hour / Holidays £11.50 per hour / Holiday Sleeping night: £NLW

Hours – Various – See below
Driver required?
Driving Clients Car?
Yes, our client's Wheelchair Adapted Vehicle (WAV), automatic
Using Own Vehicle for work purposes?
Yes, On duty and to attend training 
Supporting adults with Cerebral Palsy and aware of emotional, behavioural, and cognitive difficulties
Experience working with adults with trauma and an interest in therapy
Family Pets:
1 cat
Interviews Week Commencing: 
As and when applications are received
Start Date:
ASAP (subject to satisfactory employment checks) 

Our client, Deborah aged 20, was diagnosed with Cerebral Palsy when she was a baby. She lives at home with her parents and siblings and very much enjoys spending time with her family. Deborah also attends college during the week.  She enjoys craftwork, cooking, reading magazines and spending time on her iPad.  Deborah also likes to go shopping for clothes and books, as well as going out to the theatre and bowling but needs assistance to access these activities.  She can mobilise within the family home but uses an electric wheelchair when accessing the community.  When caring for Deborah she will require some assistance with personal care and careful supervision when out and about. 

Deborah is looking for two Support Workers as follows:

Support Worker – Permanent Role

The Support Worker will provide care for a 5 hour shift on a weekend day once a week.  During School Holidays, the Support Worker will provide an additional 5 hour shift during the week.  Deborah also likes to travel and the Support Worker would be required to go on holiday with Deborah and her family for two weeks of the year.  Deborah would also really like to go on holiday on her own with her Support Workers for one week of the year.

Bank Support Worker – For Holidays

Deborah likes to travel and the Bank Support Worker would be required to go on holiday with Deborah and her family for two weeks of the year.  Deborah would also really like to go on holiday on her own with her Support Workers for one week of the year.

When caring for Deborah when she is on holiday with her family, staff will be required to supervise and entertain Deborah whilst her parents and siblings are otherwise occupied. When caring for Deborah when she is on holiday away from her family, she will need full assistance with all her personal care and medication needs.  Staff will need to prepare all meals and drinks for Deborah and ensure her safety when accessing the community either in her vehicle or using her electric wheelchair.

You will be taking direction from the client’s parents and Case Manager to ensure that Deborah receives all the care she needs. This job will suit someone who is calm but very proactive and able to bring lots of enthusiasm to the role.

This is a wonderful opportunity where you can make a real difference to Deborah’s life by maximising her opportunities and promoting her independence wherever possible; a truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion.

Pay and Benefits:
£10.50 per hour / Holidays £11.50 per hour / Holiday Sleeping night: £NLW
On-going training & support provided
5.6 weeks annual leave pro rata
Free DBS check.

In order to promote continuity of our high care standards, you will be offered:
Relevant training opportunities (including The Care Certificate),
Regular clinical supervision/review meetings,
On-going support from a dedicated Case Manager and HR department

About You

It would be great to receive your application, if you have the following skills/behaviours:

  • *Female due to providing personal care
  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Experience with working with Cerebral Palsy
  • Confident and comfortable working in Deborah’s own home and sensitive to the needs and wishes of her and her family
  • Can demonstrate commitment and passion for meeting Deborah's needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Friendly, approachable with a proactive and encouraging approach
  • Punctual, patient, reliable and trustworthy   
  • Can maintain an excellent level of confidentiality
  • Good verbal & written communication skills and IT literate
  • Able to think creatively and to use initiative
  • Willingness to work flexibly and cover shifts, sometimes at short notice
  • A full driving licence (endorsements to be disclosed)
  • Willing to travel and accompany Deborah and her family on holiday. To have the confidence and experience to assist the Deborah in her wheelchair taking into consideration unfamiliar territory. To be familiar with passenger assistance at the airport if travelling by plane.


  • Experience of working with adults with special needs (this is preferred but enthusiasm, patience, and willingness to learn is desirable).
  • Previous experience of using specialist equipment with disabled people
  • Basic knowledge of hydrotherapy.
  • NVQ level 3 or equivalent in a health care topic

Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

*Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 for a female worker to work with our client.

About Us
ILS provide Case Management and Rehabilitation Services on a nationwide scale.
When a persons life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.
ILS recruit on behalf of their clients and therefore, if you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values

We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.

We are Client Centred.  We put our client's aspirations at the centre of everything we do.

We are Quality Focussed. We set high standards and aim to exceed them.

We are Positive.  We find solutions and empower others.