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Support Worker - Part time

Carer/Support Worker/Client Recruitment
£13.50 per hour
About The Role
Location: Forest Hill, London
Days & Hours: Approximately 15 hours per week to be worked over 3x5 hour shifts per week on Mondays, Wednesdays and Fridays from 10am-3pm (days to be worked can be flexible and discussed at interview).  
Pay: £13.50 per hour - Weekdays
Driver required: Essential (will need own car to get to work)
Driving Client's Car: Yes, our client's manual car which is not an adapted vehicle (you will need to be able to lift the manual wheelchair in and out of the car). 
Using Own Vehicle for work purposes:  To travel to work and attend training
Essential Experience: Previous experience of working with young adults/children with Cerebral Palsy.
Desirable: Experience working with children/young adults with trauma and an interest in therapy
Accommodation (while on duty): Adapted family home. No separate Support Worker entrance. Kitchen and Bathroom facility available for Support Worker to use.  
Interviews Week Commencing: As and when applications are received.  Following government guidelines during this uncertain time, this may be completed via video link e.g. Zoom.
Start Date: ASAP (subject to satisfactory employment checks).

Martin is a sociable young man in his early 30's who has enduring needs arising from injuries sustained at the time of his birth, he has a learning impairment and Cerebral Palsy and is dependent on others for certain aspects of his daily living needs including assistance with his personal care e.g. washing and dressing.

Martin enjoys the usual trends and activities other young people are interested in and has a keen interest in football, WWE wrestling, music and films, so it would be great if you have some of these too. It's important to Martin that he is able to get out and about and he thoroughly enjoys going to football matches and the beach. He also enjoys visiting shops, and going to restaurants, the cinema and ten pin bowling. Martin has reduced co-ordination and balance and requires some physical assistance to walk unaided indoors, and for longer distances outdoors he uses a wheelchair.

Martin really enjoys the company of happy, lively people with outgoing personalities, so his Support Worker will need to be sociable, adaptable and both imaginative and creative when supporting him. The company of his family is really important to him. Martin lives with his mother and three of his older brothers and sisters who he regularly spends time out with.  They have all helped support Martin and he would now like the assistance of a Support Worker to continue helping him to do the things he loves to do.

Pay and Benefits:
£13.50 per hour, Weekdays
On-going training & support provided
5.6 weeks annual leave pro rata
Free DBS check.

In order to promote continuity of our high care standards, you will be offered:
•Relevant training opportunities (including The Care Certificate),
•Regular clinical supervision/review meetings,
•On-going support from a dedicated Case Manager and HR department

ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:
Proof of eligibility to work in the UK;
Satisfactory references, including your last employer;
An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.

About You

It would be great to receive your application, if you have the following skills/behaviours:

  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.

  • Experience of working with Cerebral Palsy and Experience/understanding of mental health issues.

  • Confident and comfortable working in Martin's own home and sensitive to his needs and wishes and those of his family.

  • Able to demonstrate a good understanding of the importance of maintaining confidentiality and to respect Martin's and his family's need for privacy.

  • Can demonstrate commitment and passion for meeting Martin's needs.

  • Can demonstrate empathy and understanding in an appropriate and professional manner.

  • A team player who understands the importance of feedback to qualified members of the team.

  • Can develop productive and professional relationships with others.

  • Actively creates an inclusive environment respecting diversity.

  • Good organisational skills who can adhere to standards and quality requirements.

  • Friendly, approachable with a proactive and encouraging approach.

  • Water confident to assist with hydrotherapy.

  • Punctual, patient, reliable and trustworthy.

  • Can maintain an excellent level of confidentiality.

  • Good verbal & written communication skills and IT literate.

  • Able to think creatively and to use initiative.

  • Willing to participate in a variety of outdoor activities for example participate in sporting activities such as football, ten pin bowling, attending WWE events and swimming etc.

  • Willingness to work flexibly and cover shifts, sometimes at short notice.

  • A full driving licence (endorsements to be disclosed) and experience driving a manual car.

  • Non-smoker, this post operates a non-smoking environment. 


  • Experience of working with children/adults with special needs (This is preferred but enthusiasm, patience and willingness to learn is desirable).

  • Experience of carrying out therapy programmes.

  • Ability to work flexible/additional hours as required and sometimes at short notice.

  • Basic knowledge of therapies.

  • NVQ level 3 or equivalent.

  • An interest in sports such as football, wrestling, spending time outdoors as well as music, films, PlayStation games.


Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values

We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.

We are Client Centred.  We put our client's aspirations at the centre of everything we do.

We are Quality Focussed.  We set high standards and aim to exceed them.

We are Positive.  We find solutions and empower others.