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Support Workers - (*Female) Full & Part Time - Days and Waking Nights

Carer/Support Worker/Client Recruitment
£14-16 per hour, Monday to Sunday
About The Role

Location: Farnham, Surrey
Days & Hours: Full time & Part-time Permanent shifts available - 
Week 1
- Monday – Friday, 3pm – 8pm (these shifts may start earlier if needed and when Melanie starts school again) Monday, 8pm – 8am, Wednesday, 8pm – 8am and Thursday, 8pm-8am (please note the nights are Waking Night shifts)

Week 2 - Monday – Friday, 3pm – 8pm (these shifts may start earlier if needed and when Melanie starts school again), Wednesday, 8pm-8am, Thursday, 8pm-8am, Saturday, 7.30pm-8am and Sunday, 7am - 7pm (please note the nights are Waking Night shifts)

Melanie requires 2 to 1 care so we will be recruiting for more than one person to some of these permanent shifts above.  There will be more opportunities to cover Day and Waking Night shifts from Monday – Sunday to cover the team's annual leave and sickness.

Pay: £14.00 per hour on Weekdays and £16.00 per hour at Weekends
Interviews Week Commencing:
As and when applications are received and will be held via video conferencing
Start Date:
ASAP (subject to satisfactory employment checks)

Melanie, born in 2008 lives with her Mother, Father and younger brother in their adapted home. She really enjoys carrying out fun activities such as music, cooking and art. 

Melanie is looking for Day and Waking Night permanent Support Workers to help with all aspects of her daily life.  She has complex medical needs, due to an acquired brain injury post birth and requires help with all aspects of daily living. She has a tracheostomy and is pump fed via a g-jejunostomy.  Melanie requires constant observation to make sure that her tracheostomy does not get blocked or becomes detached. 

Day Care - To work cooperatively with Melanie's parents and other support workers to assist with all aspects of care, implementing daily therapeutic programmes, a general role in promoting learning and care along with independence in the home or community and to assist with related domestic chores.  It will also involve arranging fun activities geared around Melanie's interests in cooking, art and music.

Waking Night Care - To work cooperatively with Melanie's parents and other Support Workers to reposition Melanie and to reassure and comfort her, due to her having disturbed nights where she often wakes during the night. You will be required to monitor her throughout the night in conjunction with another Support Worker and keep accurate notes. The role will involve all aspects of personal care including the morning routine until the day Support Worker arrives, this will include giving medication, liquid and pump feeding, changing incontinent pads and bed linen.  We require a more experienced Support Worker to watch Melanie in her room, whilst the 2nd Support Worker will assist with repositioning when needed and cleaning down equipment, making medication and domestic chores.

You will be joining a 2:1, 24 hour care team where you will be taking direction from Melanie's Mother to ensure that Melanie receives all the care she needs.  
This is wonderful opportunity to join a supportive family and care team where you can make a real difference to Melanie’s life by maximising her opportunities and promoting her independence wherever possible, a truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion. 

Pay and Benefits:
Permanent hours: £14-16 per hour, Monday to Sunday 
On-going training & support provided
5.6 weeks annual leave pro rata  
Free DBS check

In order to promote continuity of our high care standards, you will be offered:
Relevant training opportunities (including The Care Certificate),
Regular clinical supervision/review meetings,
On-going support from a dedicated Case Manager and HR department

ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:
Proof of eligibility to work in the UK;
Satisfactory references, including your last employer;
An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.

About You
It would be great to receive your application, if you have the following skills/behaviours:

*Female due to providing personal care
Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
Experience/understanding of working with children
Confident and comfortable working in Melanie’s own home and sensitive to the needs and wishes of her and her family
Can demonstrate commitment and passion for meeting Melanie's needs
Can demonstrate empathy and understanding in an appropriate and professional manner
A team player who understands the importance of feedback to qualified members of the team
Can develop productive and professional relationships with others
Actively creates an inclusive environment respecting diversity
Good organisational skills who can adhere to standards and quality requirements
Friendly, approachable with a proactive and encouraging approach
Punctual, patient, reliable and trustworthy
Can maintain an excellent level of confidentiality
Good verbal & written communication skills and IT literate
Able to think creatively and to use initiative
Willingness to work flexibly and cover shifts, sometimes at short notice
Comfortable to be around dogs, (as Melanie has one)
A full driving licence (endorsements to be disclosed) and able to drive Melanie's adapted vehicle

Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

*Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 for a female worker to work with our client.
About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values

We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.

We are Client Centred.  We put our client's aspirations at the centre of everything we do.

We are Quality Focussed.  We set high standards and aim to exceed them.

We are Positive.  We find solutions and empower others.