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Support Worker - Part-time

West Sussex
Carer/Support Worker/Client Recruitment
£11.00 per hour / Weekend: £12.00 per hour
About The Role
Location: Burgess Hill, West Sussex
Days & Hours:
25 hours per week, 5 hours 5 days a week between the hours of 9 and 4 as agreed by client
Pay: Weekdays:
£11.00 per hour / Weekend: £12.00 per hour 
Using Own Vehicle for work purposes?
Yes, On duty and to attend appointments 
Supporting adults with complex cognitive and psychological needs, some experience is mental health will be an advantage
Experience working with adults with trauma and mental health
Interviews Week Commencing:
As and when applications are received
Start Date:
ASAP (subject to satisfactory employment checks)
Daniel is aged 40 and currently volunteers in an Age Concern 1 day a week. He enjoys outdoor activities such as walking camping and exploring cycling as an outdoor activity.  Before his accident he really enjoyed walking, reading, and watching TV, he would now like to explore physical exercise as well as some more suitable leisure activities with the help of a personal assistant/support worker.

Daniel has a traumatic Brain Injury, which has left his with residual damage of fatigue, poor concentration. He therefore becomes fatigued very easily.  He is independent with personal care but may require prompting.  He has difficulty with dividing his attention and does find loud noises difficult to handle.
You will be joining a small rehabilitation team where you will be taking direction from the Case Manager to ensure that Daniel achieved his rehabilitation goals.  Daniel will require a Personal Assistant/Support Worker to access the community and help him to apply the strategies learned throughout his therapy sessions. 
This job will suit someone who is calm but very proactive and able to bring lots of enthusiasm to the role, this is wonderful opportunity to join a supportive family and care team where you can make a real difference to Daniel’s life by maximising his opportunities and promoting his independence wherever possible, a truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion. 
Pay and Benefits:
Weekdays: £11.00 per hour / Weekend: £12.00 per hour 
On-going training & support provided
5.6 weeks annual leave pro rata 
Free DBS check.
In order to promote continuity of our high care standards, you will be offered:
Relevant training opportunities (including The Care Certificate),
Regular clinical supervision/review meetings,
On-going support from a dedicated Case Manager and HR department

ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

  • Proof of eligibility to work in the UK;
  • Satisfactory references, including your last employer;
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.
About You

It would be great to receive your application, if you have the following skills/behaviours:

  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Experience with working with Acquired Brain Injury and or Traumatic Brain Injuries will be an advantage.
  • Confident and comfortable working in Daniel’s own home and sensitive to the needs and wishes of him and his family
  • Can demonstrate commitment and passion for meeting Daniel's needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Friendly, approachable with a proactive and encouraging approach
  • Water confident to assist with hydrotherapy
  • Punctual, patient, reliable and trustworthy
  • Can maintain an excellent level of confidentiality
  • Good verbal & written communication skills and IT literate
  • Able to think creatively and to use initiative
  • Willingness to work flexibly and cover shifts, sometimes at short notice
  • A full driving licence (endorsements to be disclosed) 

Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed. 

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values


We are Supportive.  It matters to us that our clients and staff know that we care.

We have Integrity.  We can be trusted to work in a professional, honest and transparent way.

We are Client Centred.  We put our client's aspirations at the centre of everything we do.

We are Quality Focussed.  We set high standards and aim to exceed them.

We are Positive.  We find solutions and empower others.