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Support Worker - (*Female) Fixed Term Contract and Bank

Carer/Support Worker/Client Recruitment
£12.00 per hour waking hours, £NLW (£8.91 for aged 23 and over) sleeping hours
About The Role

Location: Denmead
Days & Hours: 
36 hours - Fixed Term Contract to cover maternity leaveBank hours to cover for absences of other Support Workers, could be required at short notice.
From £12 per hour Monday to Sunday 'Waking Hours'
£NLW (£8.91 for aged 23 and over) per hour Monday to Thursday 10:00pm - 6am ; and Friday, Saturday & Sunday 10:00pm- 8am sleeping nights
£18 per hour Bank Holidays 'Waking Hours'
Time and a half £NLW (£8.91 for aged 23 and over) per hour Bank Holiday Sleeping Nights

Driver required?
Driving Clients Car?
Yes, our clients Wheelchair Adapted Vehicle (WAV), automatic
Using Own Vehicle for work purposes?
Yes to travel to work (due to potential to relocate in the near future)
Essential Experience:
complex medical needs, PEG feeding, communication with clients with limited verbal communication, providing therapies, moving and handling experience.
Experience working with children with additional needs and an interest in therapy, supporting a child through waking nights.
Interviews Week Commencing:
And as when applications are received which may be completed via video link
Start Date:
ASAP (subject to satisfactory employment checks)

Tanya, born in 2009, is a fun loving young lady who lives at home with her parents She has an older brother at University locally.  She enjoys hydrotherapy and swimming sessions, and is very sociable.  In school holidays, she attends day activities 3 days a week.

Tanya has Cerebral Palsy and uses a wheelchair for all her mobility.  She requires a full support programme, is fed via PEG and uses some eye gaze technology to communicate.

Supported for 24 hours a day on a 2:1 care regime, Tanya requires Support Workers to help with all daily living tasks as well as engaging in social events.  An understanding in Peg feeding, medication giving, manual handling, using specialist equipment, epilepsy and communication aids is an advantage although training can be given.

This is an excellent opportunity for a dedicated person to join a dedicated home care team, along with a Case Manager and Therapists to help to develop existing skills and support this very special little girl.  A truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion. 

The family, are looking for someone who is warm and compassionate, who is able to communicate effectively and with the ability to work with patience, tact and understanding to support them in caring for their daughter.

Pay and Benefits:
£12.00 per hour waking hours, £NLW (£8.91 for aged 23 and over) sleeping hours 
On-going training & support provided
5.6 weeks annual leave pro rata
Free DBS check.

In order to promote continuity of our high care standards, you will be offered:

Relevant training opportunities (including The Care Certificate),
Regular clinical supervision/review meetings,
On-going support from a dedicated Case Manager and HR department


ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

  • Proof of eligibility to work in the UK;
  • Satisfactory references, including your last employer;
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.
About You

It would be great to receive your application, if you have the following skills/behaviours:

  • *Female due to providing personal care
  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Experience with working with Cerebral Palsy
  • Confident and comfortable working in Tanya’s own home and sensitive to the needs and wishes of her and her family
  • Can demonstrate commitment and passion for meeting Tanya's needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Friendly, approachable with a proactive and encouraging approach
  • Experience with PEG feeding
  • Water confident to assist with hydrotherapy
  • Punctual, patient, reliable and trustworthy
  • Can maintain an excellent level of confidentiality
  • Good verbal & written communication skills and IT literate
  • Able to think creatively and to use initiative
  • Willingness to work flexibly and cover shifts, sometimes at short notice
  • A full driving licence (endorsements to be disclosed) 

Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

*Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 for a female worker to work with our client.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values
We are Supportive.  It matters to us that our clients and staff know that we care.
We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.