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Spinal Injury Case Manager

Case Manager
About The Role

Are you an Occupational Therapist, Physiotherapist, Nurse or Social Worker looking for a new opportunity? Or are you an existing Case Manager looking for work within an inclusive, client centred and supportive organisation? 

We are seeking registered health and social care professionals with specialist spinal injury knowledge and experience to join our team. 

At ILS, you will have the opportunity to work holistically with clients to achieve their best outcomes.  Our Case Managers have a manageable case load with a focus on person centred work, putting the client at the heart of what we do.  

On joining, you will receive a comprehensive induction and have regular, ongoing training and professional development opportunities through supported CPD. 

Working remotely for ILS doesn't mean working alone. Our Case Managers are supported by a dedicated Professional Mentor who is experienced in case management, you will receive regular mentorship sessions. We also provide networking opportunities through professional and social events within an inclusive and collaborative culture.

Our Case Managers are also supported by an experienced Head Office team.

The role is offered on a part-time, hourly or salary employed basis.  Working from your home, you would manage a client caseload within your geographical area working your hours flexibly and to meet client needs.

We offer comprehensive benefits included funded memberships to Case Management professional bodies and full support for progress to advanced membership levels, contributory pension, death in service insurance, and competitive holiday allowance.


About You

We require Health and Social Care professionals who have extensive expertise of working with adults and/ or children and young people with catastrophic injuries; including traumatic brain injury, poly-trauma, spinal cord injury, limb loss and cerebral palsy.

You will have experience of working directly with clients in the community and be able to demonstrate your professional abilities, within the field of complex, long-term health care assessment, care planning and achieving  positive outcomes for clients.

You will have current HCPC/NMC/Social Work England registration and an up to date CPD portfolio.
The post holder will be expected to operate and behave in line with our Company Values which are:
CLIENT CENTRED - We put our client’s aspirations at the centre of everything we do
INTEGRITY - We can be trusted to work in a professional, honest and transparent way
POSITIVE - We find solutions and empower others
SUPPORTIVE - It matters to us that our clients and staff know that we care
QUALITY FOCUSED - We set high standards and aim to succeed them
You will demonstrate the following behaviours:
  • Maintains a solid understanding of client's needs and expectations
  • Commitment and passion for meeting client/customer needs
  • Respects and accepts people's individuality
  • Takes responsibility for own actions
  • Resilient, focusing on solutions when faced with a challenge
  • Empowers others and has a 'can do attitude'
  • Friendly and approachable
  • Develops productive and professional relationships
  • Actively creates an inclusive environment respecting diversity
  • Maintains professionalism and strives to improve quality of service

We follow the 
BABICM Standards & Competencies Framework. The competencies further the development and understanding of the role of brain injury case management and provide key behaviours, attitudes and actions that are expected and valued for case managers. The seven core competencies are as follows:

1. Communication
2. Strategy
3. Coordination and management
4. Monitoring
5. Duty of Care
6. Professionalism
7. Personal attributes

About Us
ILS is the UK's leading independent nationwide Case Management company. ILS is a quality focused company registered with the CQC.

When a person’s life has been changed by injury, we address the practicalities. We work with children, young people and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive case management service designed to maximise independence.

For further information on ILS, our client stories and becoming an ILS Case Manager please visit: www.indliv.co.uk