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Support Worker *Female

Carer/Support Worker/Client Recruitment
£10.45 per hour Monday - Sunday
About The Role

Location: Princetown, Tredegar
Days& Hours: 15 hours per week to be worked in accordance with the rota and discussed at interview

Pay: £10.45 per hour - Monday to Friday
Driver required?
Essential (will need own car to get to work)
Driving Clients Car?
Yes, our clientsWheelchair Adapted Vehicle (WAV), automatic
Using Own Vehicle for work purposes? Yes, On duty and to attend trainings
Essential Experience:
care of clients with complex medical needs.
Desirable: Experience working with young adults with Cerebral Palsy and associated epilepsy and an interest in therapy

Interviews Week Commencing: As and when applications are received
Start Date:
ASAP (subject to satisfactory employment checks)

Rachel, born in 2003, lives at home with her parents and younger sibling, she attends a specialist school for 3 days per week and is home schooled for 2 days.  She really loves her aquatic therapy sessions and having trips out.

Rachel suffers with Cerebral Palsy and associated epilepsy; she has periods of ill health due to complications associated with her disabilities and has learning difficulties.  Rachel communicates by using facial expressions and simple vocalisations. The best method to maximise her ability to communicate is still under assessment, Rachel has had previous success using eye gaze equipment and shows the potential for using direct access devices.

Rachel does have some floor mobility and can balance whilst sitting. Rachel uses an attendant  controlled wheelchair.  Her parents play a very active role within her care along with a 2:1 care team for all aspects of her daily living along with her postural management.  Rachel suffers with seizures and must always be cared for by trained and competent staff who can administer her medication and understand her condition, to help her access facilities and therapy within the local community.

This is an excellent opportunity for a dedicated person to join a home care team and develop existing skills and support Rachel into the transition to adult life, a truly rewarding role. 

Pay and Benefits:
£10.45 per hour, Monday to Sunday
On-going training & support provided
5.6 weeks annual leave pro rata
Free DBS check.
In order to promote continuity of our high care standards, you will be offered:
  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Case Manager and HR department


ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

  • Proof of eligibility to work in the UK;
  • Satisfactory references, including your last employer;
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.
About You

It would be great to receive your application, if you have the following skills/behaviours:

  • *Female due to providing personal care
  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Experience with working with Cerebral Palsy and Epilepsy
  • Confident and comfortable working in Rachel’s own home and sensitive to the needs and wishes of her and her family
  • Can demonstrate commitment and passion for meeting Rachel's needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Friendly, approachable with a proactive and encouraging approach
  • Water confident to assist with hydrotherapy
  • Punctual, patient, reliable and trustworthy
  • Can maintain an excellent level of confidentiality
  • Good verbal & written communication skills and IT literate
  • Able to think creatively and to use initiative
  • Willingness to work flexibly and cover shifts, sometimes at short notice
  • A full driving licence (endorsements to be disclosed) 

Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

*Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 for a female worker to work with our client.


About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values
We are Supportive.  It matters to us that our clients and staff know that we care.
We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.