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Support Worker Part-time

Carer/Support Worker/Client Recruitment
£11.50 per hour, Monday to Friday, days. £13.50 per hour, Weekends and Bank Holidays.
About The Role

Location: Holbury, Southampton
Days & Hours:18 hours a week - 3 x 6 hour shifts to vary over the week, the applicant will need to be flexible to work alternative or additional hours on request.  There will be 2 set days, plus a floating day to cover when Terence's Dad is on shift, which may include a weekend.
Pay: £11.50 per hour, Monday to Friday, days. £13.50 per hour, Weekends and Bank Holidays (Pay Review after completion of Probation)
Driver required? Essential
Driving Clients Car? Yes, our clients Wheelchair Adapted Vehicle (WAV), automatic
Using Own Vehicle for work purposes? Yes, On duty and to attend trainings 

Essential: Supporting young adults with Epilepsy. 
Desirable: Experience working with adults with LD and an interest in providing therapies

Family Pets: Dog
Interviews Week Commencing:  As and when applications are received
Start Date: ASAP (subject to satisfactory employment checks)

Terence, a young adult born in 2000,  he lives with his Mother, Father and younger brother.  He has a great sense of humour and is a very friendly person who enjoys spending time with people.  He likes to play with some of his favourite toys to help him relax and chill out but his favourite games are those that involve interacting with people.  Terence likes a relaxed and calm environment that isn't too noisy with too many people and likes to be with people who are familiar to him.

Terence is dependent on others for all of his care needs and the role will be varied.   Whilst at present he has limited verbal communication, he is able to make his likes and dislikes/discomfort known. He is generally independently mobile. although can be very unsteady on his feet and an occasional wheelchair-user.  He has learning disabilities and a visual impairment and would like a Support Worker who can understand and support him with his complex epilepsy and medical needs.  He likes time to process information, he feels this is really important to him.

This job will suit someone who is calm but very proactive and able to bring lots of enthusiasm to the role,  This is wonderful opportunity to join a supportive family and care team where you can make a real difference to Terence's life by maximising his opportunities and promoting his independence wherever possiblea truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion.

Pay and Benefits:
£11.50 per hour, Monday to Friday, days. £13.50 per hour, Weekends and Bank Holidays (Pay Review after completion of Probation)
On-going training & support provided
5.6 weeks annual leave pro rata
Sick leave entitlement
Free DBS check.

In order to promote continuity of our high care standards, you will be offered:

  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Case Manager and HR department


ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

  • Proof of eligibility to work in the UK;
  • Satisfactory references, including your last employer;
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.
About You

It would be great to receive your application, if you have the following skills/behaviours:

  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Experience with working with Epilepsy and learning difficulties
  • Confident and comfortable working in Terence’s own home and sensitive to the needs and wishes of him and his family
  • Can demonstrate commitment and passion for meeting Terence's needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Friendly, approachable with a proactive and encouraging approach
  • Water confident to assist with hydrotherapy
  • Punctual, patient, reliable and trustworthy
  • Can maintain an excellent level of confidentiality
  • Good verbal & written communication skills and IT literate
  • Able to think creatively and to use initiative
  • Willingness to work flexibly and cover shifts, sometimes at short notice
  • A full driving licence (endorsements to be disclosed) 

Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.


About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values
We are Supportive.  It matters to us that our clients and staff know that we care.
We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.