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Support Worker - Full-time, Part-time and Bank

Carer/Support Worker/Client Recruitment
£13.00 per hour, Weekday Days and £15.00 per hour, Weekend days and Waking Nights
About The Role

Location: CB3, Cambridge
£13.00 per hour, Weekday Days and £15.00 per hour, Weekend days and Waking Nights, pay rates to be reviewed after successful completion of probation
Hours:  Damian and his family are looking for support workers to work either full-time, part.-time and bank hours.
Full-time: a mixture of nights and days. once trainined - 9.30pm-9.30am, 2.30pm-9.30pm term time and 12 hours in the school holidays.
Part-time: 2-3 shifts per week 3pm-8pm.
Bank Hours:  To support for annual leave and sickness of current support workers, bank staff must be able to commit to at least 1 shift per month to uphold continuity of care.

Shadow shifts will be required to get to know Damian and his routines, once trained there will be some lone working to cover annual leave and sickness.

Essential Experience: Confident about working in Damian's own home and sensitive to his needs and wishes and those of his family. Aptitude and desire to work with children/young adults with disabilities
 Experience of and qualifications in caring for children with disabilities and ability to work flexible hours as required
Accommodation (while on duty): 
Fully adapted family home with carer accommodation
Interview Date: 
As and when applications are received
Start Date: 
ASAP (subject to satisfactory employment checks)

Damian aged 15 is a delightful young man, who is extremely close to his parents and two younger siblings.  He enjoys watching his favourite TV shows, going in his sensory room, going for walks and sensory play.

Damian likes good consistent routines and care being provided by those that clearly understand his needs.  He has Dyskinetic Cerebral Palsy which affects all four limbs.  He is dependent on carers for all of his needs. Damian has non-verbal communication and uses smiles and expression to communicate his feelings. He requires 2:1 care in the day and one carer at night.  Damian has his meals and medication via gastrostomy, his diet is very important so set recipes with calorific values are all calculated.  He can be unpredictable with his health needs, so carers need to work on initiative and feel confident getting to know him.

As his support worker, you will respond sensitively and appropriately to his needs and emotions and work co-cooperatively with his Mother and Team Leader.  Ideally you will have experience in physical disabilities and seizure management along with PEG feeding and administration of medication.  You will be requred to work in a family home environment and once trained, lone working is a possibility do to annual leave and sickness of other support workers.

This is an excellent opportunity for a dedicated person to join a dedicated home care team and develop existing skills and support this very special little boy. A truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion.  Shadow shifts will be completed until the carer and client feel confident.

Pay and Benefits:
£13.00 per hour, Weekday Days and £15.00 per hour, Weekend days and Waking Nights
On-going training & support provided
5.6 weeks annual leave pro rata
Free DBS check.

In order to promote continuity of our high care standards, you will be offered:
Regular clinical supervision/review meetings,
On-going support from a dedicated Team Leader, Case Manager and HR department 

ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

Proof of eligibility to work in the UK;
Satisfactory references, including your last employer;
An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.

About You

It would be great to receive your application if you have the following skills/behaviours:

  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Confident about working in Damian's own home and sensitive to the needs and wishes of him and his parents.
  • Confident in supporting Damian in accessing the wider community.
  • Flexible i.e. with shifts and start and finish times according to Damian's needs.
  • Previous experience of support young people with special needs.
  • Aptitude and desire to work with young adults with complex needs.
  • Happy to learn new things in accordance with Damian's programme.
  • Able to demonstrate an understanding of confidentiality and privacy.
  • Excellent communication and social skills.
  • Excellent planning skills and ability to ‘risk assess’ activities.
  • Good literacy and numeracy skills.
  • Confident using I.T. to support Damian.
  • Able to use own initiative and be creative.
  • Can demonstrate commitment and passion for meeting Damian needs. 
  • Can demonstrate empathy and understanding in an appropriate and professional manner.
  • A team player who understands the importance of feedback to qualified members of the team.
  • Can develop productive and professional relationships with others.
  • Actively creates an inclusive environment respecting diversity.
  • Good organisational skills who can adhere to standards and quality requirements.
  • Ability to work additional hours as required.
  • Non-smoker, this post operates in a non-smoking environment.


  • Experience of and qualifications in caring for children/adults with special needs (This is preferred but enthusiasm, patience and willingness to learn is desirable).
  • Experience of and qualifications in caring for children/young people with severe disabilities.
  • Experience of PEG feeding and administration of medication, training will be provided.
  • Experience of carrying out therapy programmes.
  • Ability to work additional hours as required, sometimes at short notice.
  • Experience of writing risk assessments and care plans.
  • Previous experience of hoisting and use of specialist equipment.
  • Experience of carrying out physiotherapy and/or multi-sensory programmes.
  • Experience of using switches and other specialist IT technology for severely disabled people.
  • NVQ level 3 in Health and Social Care or equivalent or working towards a qualification.

Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values
We are Supportive.  It matters to us that our clients and staff know that we care.
We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.