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Team Leader/Support Worker and Bank Support Workers

Carer/Support Worker/Client Recruitment
Team Leader: £13.50 - £14.50 per hour. Support Worker: £9.67 - £12.68 per hour
About The Role

Location: Skellingthorpe, Lincoln
Days & Hours:

Team Leader role
Care Hours

WEEK 1 (24 hours) Monday, 7.15am-8.45am and 3.45pm-8.45pm, Wednesday, 7.15am-8.45am and 4pm-8am.  

WEEK 2 (31 hours) Wednesday, 7.15am-8.45am and 3.45pm-8.45pm, Thursday 7.15am-8.45am and 4pm-9pm, Saturday, 10am-6pm and Sunday,10am-6pm. 

In addition to this there will also be 3 hours per week required to carry out Team Leader administrative duties.
Please note a degree of flexibility will be considered with regards to the hours available for this role.
Bank Support Worker role
Bank Hours available to cover when Paul is absent from school and for the sickness and annual leave of the care team. These shifts will be ad hoc to meet Paul's needs, typical shifts available are as follows:
During Term Time: Monday - Friday, 7.15am-8.45am and Monday - Friday, 3.45pm-8.45pm. There will also be sleeping night shifts available from 4pm-8am. Weekend shifts and School Holidays: 8am-10am, 10am-6pm and 6pm-9pm and sleeping nights from 6pm-8/10am.
Pay:  Team Leader: £13.50 - £14.50 per hour.   Support Workers£9.67 per hour - £12.68 per hour, Sleeping nights will be paid at £NLW Mon - Thurs and £NLW +£1 for Fri - Sun. Please note the pay rates for the Support Worker role are dependent on experience.

Driver required? Yes desirable, Wheelchair Adapted Vehicle, but Paul is having delivery of a caravan 
Essential Experience:
Enthusiasm and willingness to learn
Desirable Experience: 
Working with young adults with additional needs

Family Pets: 2 cats
As and when applications are received
Start Date:
ASAP (subject to satisfactory employment checks)

Paul is a lovely young man born in 2002. Paul's family, friends and support team are very important to him. He likes listening to and discovering new music.  He has an interest in caravans and enjoys watching videos of them on YouTube. He has recently got an adapted touring caravan and he's become a real expert on them! He also enjoys gardening, shopping, swimming and going to the cinema.

Paul loves cats and dogs. He is very interested in making things, especially woodwork and using tools. He likes his outings to the seaside or country parks with his Mum and Grandpa. Paul is a very patient young man, who likes to help and will persevere with a task until completion. He has a very good memory, can tell a good story and always wakes up in a good mood, with a wicked sense of humour!

Paul has cerebral palsy as a result of a brain injury at birth, affecting his whole body and causing him to have communication difficulties. He requires full support with all aspects of daily living. Paul loves eating and drinking orally, topped up via gastrostomy. Paul has a power chair and enjoys the independence this gives him. He communicates using a computer, alongside limited speech and gestures.

Paul would like the new members of his team to be cat and dog lovers, cool, kind and interested in caravans.

Team Leader/Support Worker role

The Team Leader will lead and support Paul's care team including the organisation of rotas, liaising with his family and many health professionals involved in his care, providing supervision and support for the team, as well as being involved in the recruitment of new team members. This job will suit someone who is organised, calm and able to bring lots of enthusiasm to the role.


Support Worker role

Paul requires assistance and guidance with daily living and the primary purpose of these roles are to meet all aspects of care and support required.  The Support Worker will be expected to implement support as advised by Paul’s team of therapists and record information relating to care and attention given.  


These are wonderful opportunities for a fun, animal lover, with a strong sense of humour to join a supportive family and care team where you can make a real difference to Paul’s life by maximising his opportunities and promoting his independence wherever possible to prepare him for adult life.  Truly rewarding roles for someone who is able to communicate effectively and has an ability to work with patience, tact, understanding, warmth and compassion.


Pay and Benefits:
Team Leader£13.50 - £14.50 per hour.  

Support Worker: £9.67 - £12.68 per hour.  Please note the Pay Rates for the Support Worker role are dependent on experience. 
On-going training & support provided
5.6 weeks annual leave pro rata

Free DBS check.

In order to promote continuity of our high care standards, you will be offered:
Relevant training opportunities (including The Care Certificate),
Regular clinical supervision/review meetings,
On-going support from a dedicated Case Manager and HR department


ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

  • Proof of eligibility to work in the UK;
  • Satisfactory references, including your last employer;
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.
About You

It would be great to receive your application if you have the following skills/behaviours:

Support Worker Role:
  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Experienced in working in a supporting role, preferably with young people, or keen to develop a career in this work.
  • Confident about working in Paul’s own home and sensitive to the needs and wishes of his family.
  • Able to gain the trust of Paul and his family, and to build good working relationships.
  • Able to demonstrate a good understanding of the importance of maintaining confidentiality and to respect Paul and the family's need for privacy.
  • Flexible and proactive attitude to work.
  • Open to being flexible with ensuring service continuity during school holidays and accompanying the family on days out.
  • Keen to see Paul develop with their path in life and assist with parts of this. Able to work under own initiative and to follow instructions/programmes from parents, colleagues and therapists.
  • A team player.
  • Good sense of humour.
  • Reliable, trustworthy and a good communicator.
  • Cheerful and caring with a positive attitude, as well as patient and tolerant.
  • Interested in people and committed to supporting others.
  • Happy to learn new things in accordance with the Paul's programme.
  • Basic understanding of the principles of rehabilitation.
  • Proactive and innovative with regards to planning and carrying out activities.
  • Willing to participate in a variety of outdoor activities
  • Excellent literacy and numeracy skills.
  • Ensure constituency of approach.
  • Full driving licence (endorsements to be disclosed) and able to drive Paul's adapted vehicle.
  • Water confident.
  • Basic I.T. skills and aptitude to work with communication aids. (Training will be given as required)
  • Willing to travel.
Team Leader Role:
  • Experience/qualifications (NVQ level 3 or equivalent) in caring for children/young people with severe disabilities or other experience/qualifications offering relevant skills for to this role.
  • Experience of managing or leading a team.
  • Experience of developing a person’s independence skills.
  • Experience of formatting rotas, appropriate care plans and risk assessments for Paul
  • Understanding of mental health issues.
  • Able to practice as a competent support worker and provide evidence to demonstrate this.
  • Able to maintain effective working relationships, including the utilisation of the appropriate person management skills required to lead, train and support a team of support workers.
  • Ability to work additional hours as required and able to work flexible hours, sometimes at short notice.

Satisfactory references & proof of eligibility to work in the UK required.

The position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.          

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values
We are Supportive.  It matters to us that our clients and staff know that we care.
We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.