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Support Worker (*Female) - Part-Time and Bank

Carer/Support Worker/Client Recruitment
£12.00 per hour, Monday - Friday & £14.00 Weekends and Bank Holidays.
About The Role
Location: Stroud, Gloucestershire
Days & Hours:
An average of 23.35 hours per week to be worked as follows: 27 hours during term time and 12 hours during holiday time.
Term Time hours to be worked as follows,  15 hours to be typically worked 3.30pm - 8.30pm on a Monday, Wednesday & Friday and a 12 hour shift at the weekend. (27 hours in total)
School holiday hours to be worked in accordance of the rota. (12 hours in total) 
Pay£12.00 per hour, Monday - Friday & £14.00 Weekends and Bank Holidays
Additional hours may be available to cover for absence of other team members. These hours could be shared between 2 or more applicants.
Driver required: Yes, as you will be required to drive the client's car as well as your own for work purposes
Previous experience of support young people with special needs, though demonstration of a willingness to learn and good communication skills considered. Flexible i.e. with start and finish times according to the needs of Ella and her family 
Ability to work additional hours as required 
Family Pets:
The family have a pet Labrador dog
Interview Date: 
As and when applications are received
Start Date:
ASAP (subject to satisfactory employment checks)

Ella, is a happy, sociable, young lady aged 19, she lives at home with her parents, two younger brothers and a Labrador dog, so it's important that you are happy to work around dogs. Ella is a very sociable young lady and enjoys the company of her family and friends, she attends a local special needs school and really enjoys after school activities such as hydrotherapy, massage and yoga, so you will need to be sociable and adaptable to help her enjoy all these and be prepared to be busy!

Ella has Cerebral Palsy affecting her whole body, and she is seeking a Support Worker to join her current team to assist her (and her parents) with all aspects of her care and to support her and her family with everyday life both at home and when she is out and about.
Ella's Support Worker will need to help her with her communication difficulties, assisting her to use her communication aids, promoting her well being and her independence under the guidance of her parents and professionals who will provide advice and recommendations i.e. on positioning, feeding, exercises, etc. which needs to be followed. 

Pay and Benefits:
£12.00 per hour, Monday - Friday & £14.00 Weekends and Bank Holidays
On-going training & support provided
5.6 weeks annual leave pro rata
Free DBS check

In order to promote continuity of our high care standards, you will be offered:
Relevant training opportunities (including The Care Certificate)
Regular clinical supervision/review meetings
On-going support from a dedicated Case Manager and HR department


ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:
Proof of eligibility to work in the UK;
Satisfactory references, including your last employer;
An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.

About You

It would be great to receive your application, if you have the following skills/behaviours:

  • * Female - due to providing personal care.
  • Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
  • Confident about working in Ella's own home and sensitive to the needs and wishes of her and her parents. 
  • Confident in supporting Ella in accessing the wider community.
  • Previous experience of support young people with special needs, or a willingness to learn.
  • Aptitude and desire to work with young adults with complex needs.
  • Happy to learn new things in accordance with Ella’s programme.
  • Able to demonstrate an understanding of confidentiality and privacy.
  • Excellent communication and social skills.
  • Excellent planning skills and ability to ‘risk assess’ activities.
  • Excellent literacy and numeracy skills.
  • Confident using I.T. to support Ella.
  • Able to use own initiative and be creative.
  • Can demonstrate commitment and passion for meeting Ella's needs.  
  • Can demonstrate empathy and understanding in an appropriate and professional manner.
  • A team player who understands the importance of feedback to qualified members of the team.
  • Can develop productive and professional relationships with others.
  • Actively creates an inclusive environment respecting diversity.
  • Good organisational skills who can adhere to standards and quality requirements.
  • Flexible i.e. with start and finish times according to Ella's needs.
  • Ability to work additional hours as required.
  • Happy to work in an family home with a Labrador dog.
  • Full driving license (endorsements to be disclosed) and able to drive the client's adapted vehicle
  • Non-smoker, this post operates in a non-smoking environment.
  • Experience of and qualifications in caring for children/adults with special needs (This is preferred but enthusiasm, patience and willingness to learn is desirable).
  • Experience of and qualifications in caring for children/young people with severe disabilities.
  • Experience of carrying out therapy programmes.
  • Ability to work additional hours as required, sometimes at short notice.
  • Basic knowledge of therapies, such as hydrotherapy and conductive education.
  • Previous experience of hoisting and use of specialist equipment.
  • Experience of carrying out physiotherapy and/or multi-sensory programmes.
  • Experience of using switches and other specialist IT technology for severely disabled people.
  • NVQ level 3 in Health and Social Care or equivalent or working towards a qualification.
  • Own car – desirable.
  • An interest in art/crafts, music and dogs.
Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

*Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 for a female worker to work with our client.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values
We are Supportive.  It matters to us that our clients and staff know that we care.
We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.