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Support Worker - Part time

Carer/Support Worker/Client Recruitment
£11.00 - £14.00 dependant on experience
About The Role
Location: Ellesmere Port, Cheshire, CH65
Days & Hours: 16 hours a week, this can potentially be flexible and will consist of morning, afternoon and evenings. Further hours are likely to become available once role is established.
Pay: Weekdays £11.00 - £12.50 per hour / Weekends: £12.50 to £14.00 per hour, depending on experience.
Driver required? Essential
Driving Clients Car? No
Using Own Vehicle for work purposes? Yes, On duty to access the community with the client.  Business insurance required. 
Essential: Supporting adults with complex emotional, behavioural and attachment needs. Confident with behaviour management and de-escalation techniques. 
Desirable: Experience working with adults with trauma and an interest in therapy
Interviews Week Commencing: As and when applications are received. 
Start Date: ASAP (subject to satisfactory employment checks)
Robert, a caring gentleman with a lovely smile, was born in 1986. He really enjoys participating in leisure activities including snooker and darts, and also enjoys listening to his favourite bands (heavy metal) and attending music concerts, including cover bands, within his local area. He would also really like to be able to go walking in the countryside. He is looking for a support worker to help him enjoy all these activities on a regular basis.
Robert has short term memory affecting his ability to live independently and requires help and support with the domestic tasks of daily living; planning and organising his daily routine as well as being able to enjoy his hobbies and interests.  He has a very supportive family member and a small number of close friends who are very important to him.
Robert needs time to get to know people as he feels anxious around new people. Following a period of being mainly at home he is looking forward to having further support to help him to increase his confidence with re-engaging in his hobbies and accessing the community. 
This job would suit someone who is calm yet very proactive and able to bring lots of enthusiasm to the role. Someone who enjoys the same hobbies and music would be ideal.  You will be a lone worker but will have support and supervision provided by a Case Manager. This is wonderful opportunity to join a supportive family where you can make a real difference to Robert’s life by maximising his opportunities and promoting his independence wherever possible.
Pay and Benefits:
Up to £11.00 - 14.00 per hour, Monday to Sunday, dependant on experience. 
On-going training & support provided
5.6 weeks annual leave pro rata
Free DBS check.
In order to promote continuity of our high care standards, you will be offered:
  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Case Manager and HR department


ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

  • Proof of eligibility to work in the UK;
  • Satisfactory references, including your last employer;
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.
About You

It would be great to receive your application, if you have the following skills/behaviours:

  • Experience with working with Acquired Brain Injury
  • Confident and comfortable working in Robert’s own home and sensitive to the needs and wishes of him and his mother
  • Can demonstrate commitment and passion for meeting Robert's needs
  • Can demonstrate empathy and understanding in an appropriate and professional manner
  • A team player who understands the importance of feedback to qualified members of the team
  • Can develop productive and professional relationships with others
  • Actively creates an inclusive environment respecting diversity
  • Good organisational skills who can adhere to standards and quality requirements
  • Friendly, approachable with a proactive and encouraging approach  
  • Punctual, patient, reliable and trustworthy
  • Can maintain an excellent level of confidentiality
  • Good verbal & written communication skills and IT literate
  • Able to think creatively and to use initiative
  • Willingness to work flexibly and cover shifts, sometimes at short notice
  • A full driving licence (endorsements to be disclosed) 

Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

*Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 for a female worker to work with our client.


About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values
We are Supportive.  It matters to us that our clients and staff know that we care.
We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.