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Carer/Support Worker - (*Female)

Carer/Support Worker/Client Recruitment
Up to £12.86 per hour
About The Role

Location: Cardiff
Days & Hours: 30 hours per week permanent contracts are available.  Hours are a mixture of shifts as per the rolling rota.  Typical shifts are below;
Morning shifts: Monday - Friday 7.00am-10.00am
Dayshifts: Monday - Sunday, 9.00am-3.30pm/10.00am-3.30pm and 3.30pm-9.00pm/3.30pm-10.30pm OR 9.00am-9.00pm/10am-10.00pm
Overnight: Wednesday, Saturday and/or Sunday, 9.00pm–10.00am
School Holidays: Day shifts available Monday-Sunday and Night shifts available Wednesday, Saturday and/or Sunday

Please note Bank hours are also available to cover the shifts above on an ad hoc basis in accordance with Julia's needs.

Pay: £10.72 per hour, Weekdays, £12.86 per hour, Weekends and National Living Wage (currently £8.91 per hour for aged 23 and over), Sleeping Night shifts.
Driver required? Essential
Driving Client’s Car? Yes, Julia’s Wheelchair Adapted Vehicle (WAV), automatic vehicle
Using Own Vehicle for work purposes? Yes, on duty and to attend training 
Essential: Supporting young adults with complex needs.
Desirable: Experience working with young children/adults with trauma and an interest in therapy.
Family Pets: Fish and tortoise
Accommodation (while on duty): Good sized double bedroom with en-suite. Additional use of an adult sitting room which is used rarely by the family.
Interviews Week Commencing: Interviews to be arranged as and when applications are received.
Start Date: ASAP (subject to satisfactory employment checks)

Julia, born in 2003, is a delightful, happy, sociable young lady with a wicked sense of humour who likes to be involved with everything going on around her. She loves the outdoors and enjoys activities such as cycling, walks, shopping, bowling, dancing, cinema, pampering and watering the plants/vegetables in the garden. When she feels tired she will respond well to soothing activities like watching a DVD, soft music, mood lights and massage.

Julia's Cerebral Palsy results in physical and learning disabilities; she has complex health and care needs and requires 2:1 24-hour care and additional support to meet her day-to-day needs and assistance to attend/take part in a variety of activities.

Julia requires Support Workers to assist her in all aspects of daily living, including personal and domestic tasks, social and community activities.  You will work closely with her parents, Case Manager, team of therapists and current Support Workers to follow instructions to ensure Julia has the opportunity to develop her skills, promote independence and access social activities.

This is an exciting opportunity to work closely as part of a 24-hour care team with a young lady who has complex needs.  You will receive tailored training to perform in your role and will gain a range of clinical skills. It is truly rewarding role to assist this lovely young lady and become part of her care team.

Pay and Benefits:
£10.72 per hour, Weekdays / £12.86 per hour, Weekends / National Living Wage (currently £8.91 per hour for aged 23 and over), Sleeping Night shifts
On-going training & support provided
5.6 weeks annual leave pro rata
Free DBS check.

In order to promote continuity of our high care standards, you will be offered:

  • Induction,
  • Relevant training opportunities (including The Care Certificate),
  • Regular clinical supervision/review meetings,
  • On-going support from a dedicated Case Manager and HR department

ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment.  The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.  This position will require:

  • Proof of eligibility to work in the UK;
  • Satisfactory references, including your last employer;
  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.
About You
It would be great to receive your application, if you have the following skills/behaviours:

• *Female due to providing personal care
• Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
• Can demonstrate empathy and understanding in an appropriate and professional manner
• A team player who understands the importance of feedback to qualified members of the team
• Can develop productive and professional relationships with others
• Actively creates an inclusive environment respecting diversity
• Good organisational skills who can adhere to standards and quality requirements
• Experience of working with young adults essential, preferably those with complex needs.
• Interest in working with young adults with a disability.
• Flexibility to meet the needs of Julia, to cover sickness and annual leave for other team members.
• Responsible attitude, reliable and trustworthy.
• Proactive, encouraging approach.
• The ability to learn new skills.
• Cheerful with a positive outlook and sense of humour is essential.
• Non-smoker.
• Full driving license (endorsement(s) to be disclosed) and able to drive Julia’s adapted automatic car.
• Willingness to undertake relevant training.
• Good communication, observation and reporting skills.
• Able to maintain effective working relationships.
• Confident about working in Julia’s own home and sensitive to the needs and wishes of her parents.
• Able to demonstrate an understanding of confidentiality and privacy.
• An ability to remain calm and cope in difficult or emergency situations.
• Responsibility for personal conduct and an ability to work on your own initiative when necessary.

Satisfactory references & proof of eligibility to work in the UK required.

This position requires a disclosure request from the DBS. A conviction will not necessarily prevent you from being employed.

*Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 for a female worker to work with our client.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities.  We work with children and adults who have had moderate or catastrophic, complex injuries.  We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence.  We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection.  However, ILS will manage your day to day employment, providing you with the support you need to carry out your role.  Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker

Our Company Values
We are Supportive.  It matters to us that our clients and staff know that we care.
We have Integrity.  We can be trusted to work in a professional, honest and transparent way.
We are Client Centred.  We put our client's aspirations at the centre of everything we do.
We are Quality Focussed.  We set high standards and aim to exceed them.
We are Positive.  We find solutions and empower others.